Last updated: 22 February 2022
Confer with (“us”, “we”, or “our”) operates the Confer with website (the “Service”).
1. PURPOSE
The purpose of this policy is to explain to users of our services how cookies are used on the site, the options for controlling the use of cookies and what cookies are used.
2. SCOPE
This policy applies to the cookies used on Confer With’s commercial video services.
3. DEFINITIONS
The following terms are used throughout this policy and are defined as follows:
“Cookie” – Cookies are small files that are placed on your computer by the websites that you visit. They are used in order to make websites work, to provide features, or to work more efficiently, as well as to provide information to the owner of the site such as pages visited, number of visitors etc. Some cookies also enable the display of relevant advertising when you move from site to site.
“We/us/our” – refers to Confer With Ltd, the owner of this website registered at Unit 4 Horizon Business Park, Innovation Close, Poole, Dorset, BH12 4FP with company registration number 10351946.
“Personal data” – is any information which can directly or indirectly identify a living person.
“First Party Cookie” – this is a cookie that is controlled by us
“Third Party Cookie” – this is a cookie provided by a third party e.g. Google Analytics over which we have no control
“Session” – If a cookie does not contain an expiration date, it is considered a session cookie. Session cookies are stored in memory and never written to disk. When the browser closes, the cookie is permanently lost from this point on.
“Persistent” – these cookies stay in one of your browser’s subfolders until you delete them manually or your browser deletes them based on the duration period contained within the persistent cookie’s file
4. COOKIE TYPES
We use the following types of cookie on our website:
Analytics Cookies – These allow us to analyse the use and the performance of our service.
Functionality Cookies – These allow us to share information relating to actions taken with our client such as the products you have purchased or intend to purchase.
5. COOKIE DETAILS
We use the following Cookies during a session with you:
Performance & Analytics Cookies
Cookie
Purpose
Validity
SessionID
Used for analysing and reporting session-based information.
12 Months
ClientID
clientID used for for Video Call Reference
12 Months
Customer
Random number generated for session
12 Months
Functional third-party cookies
Cookie
Purpose
Validity
Store
Video call widget customized settings – colour, image etc.
12 Months
Close
Open or minimised widget
12 Months
6. INFORMATION WE COLLECT FROM YOU
During a session that utilises our platform to facilitate a video call between you and our client we may collect the following data:
Customer Data:
Ip address
Session id
location
Call Start to End time
Product list:
Product name
Product quantity
Product price
Device information:
Browser name
Version
Device – web/mobile
Customer checkout:
Checkout id
Product name
Product quantity
Product price
If you are offered and accept to participate in an experience-based questionnaire we will share the information you provide with only our client.
You can opt-out of anonymous tracking from third party analytics cookies by clicking on the links of our service providers here:
Google Analytics: https://tools.google.com/dlpage/gaoptout
9. FURTHER INFORMATION
If you would like any further information about the use of cookies on this website, please contact us at getintouch@conferwith.io
Please also see our privacy notice here
10. CHANGES TO THIS NOTICE
We may make changes to this policy from time to time and the latest version of the policy will always be displayed on our website. You should check this policy from time to time to see any updates. This policy was last updated on 12/11/2021.
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