NPS scores fall below the excellent benchmark range
Solution
Live video shopping increases NPS scores to an excellent benchmark between 70 and 80
The Confer With impact
Confer With are powering live video shopping for sofa in a box company, Snug, and their customers, creating an immersive and enjoyable online shopping experience.
“It has allowed us to engage with a browser on the website and move the conversation along from a light touch enquiry to a sale.”