The fUTURE OF
live one to one video shopping
Confer With connects the passion of your sales experts with the buying needs of your online customers
Confer With connects the passion of your sales experts with the buying needs of your online customers
Confer With connects the passion of your sales experts with the buying needs of your online customers
Increase in conversion rate
Average increase in basket size
Customer satisfaction on trustpilot
Reduction in product returns
An expert on hand makes it easy to choose the right product
They get personal reassurance that the product and price is right
All the ease of online shopping with the engagement of
in-store visits
One-to-one video shopping enables your customers to speak directly to retail experts over a live video call when visiting your website. It gives you the ability to bring the social and human experience of in-store shopping over to digital retail.
Not difficult at all! Confer With follows a configured, not code ethos, meaning we plug into your eCommerce platform (Shopify, Magneto, Woocommerce etc) via headless commerce technology. By adding a couple of lines of JavaScript through Google Tag Manager, you can start your live video shopping journey.
During onboarding, we ask for your product feed so we can create a bespoke Rec Engine. This means during video calls you have access to your entire product inventory where you can recommend alternatives and add ons, seamlessly.
We have also partnered with the biggest booking appointment integrations (Calendly, Appointedd, and Quidini, to name a few) allowing your users to schedule appointments at a time that suits them.
Whereas live-stream video shopping involves the use of a video stream to essentially advertise products to an audience of customers, one-to-one video shopping is focused on providing a face-to-face experience between a customer and sales representatives. This enables you to communicate directly with the customer and address their concerns in real-time.
Through the virtual shopping interface, sales representatives can instantly display products directly onto the customer’s screen. This process is made simple for sales reps through an easy-to-use product index and search function that allows them to quickly locate and display your products.
Our platform is designed to be as easy to use for your colleagues as it is for your customers, so they can get stuck in doing what they do best as quickly as possible. We also provide training for all staff new to the technology to ensure they can make the most the online sales environment.
No apps or special software needed! All video calls take place within the Confer With platform on your website.
Thanks to our shared shopping basket and live product display, you will be able to showcase products directly onto your customer’s screen
Absolutely! 75% of consumers say they want a more personalised and empathetic online shopping experience; one-to-one video shopping addresses exactly what customers feel they are missing from digital retail. But don’t take our word for it, check out these Trustpilot reviews.