A live 1-2-1 video service supported by stylists who can Confer With your customers, giving them live advice for the right products to suit their style and size
Customers love the fact we have a stylist that can see which items are in stock; we can ensure they get personalised advice on what will fit them best!
Because there is too much choice for customers
Fashion brands and retailers must be able to collaborate with the customer on their shopping journey to ensure the correct items are purchased first time round
Confer With provides a remote personal styling service that increases average order values and reduces return rates
Customers want to know the right clothes that fit their size and suit their style. The best way they can do this is by seeing the items in stock that cater to their taste – customers love the real-time advice and personal touch they get from our stylists!
The Light Salon deliver convenient, clinically-proven LED treatments to rejuvenate and support skin health and wellbeing. By using Confer With’s live one-to-one video shopping platform, The Light Salon brand ambassadors now have virtual experiences, making it easier to have a one-on-one with customers to discuss skin types, preferences, and solutions.
The Light Salon brand ambassadors are able to physically see their customers, as opposed to just hearing them over the phone. They can identify the needs of the client, discuss skin types, and switch through their entire product catalogue as preferences are expressed, bridging the gap between physical and digital retail.
We always like to introduce our customers to the use and benefits of video commerce.
Simply book in a time using our calendar tool, and one of our sales strategists will be in touch to show you how live video shopping can positively impact your customer satisfaction and revenue.
What is clienteling and why does it matter in 2021? For years, retailers have established meaningful customer relationships by using data-driven tools. Find out why it remains important during shop closures and COVID-19.
Live video Shopping makes sense for the fashion industry. In practice, how does it make sense? We bring to life the fashion use case – taking you step by step through how a live video shopping experience takes place in apparel.
E-Commerce Trends for 2021 – Join us as we look into a new era of how consumers will shop online. What new trends will we see? Find out here.
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