Confer With Experts

AN ONLINE SHOP FULL OF RETAIL EXPERTS WAITING TO HELP YOUR WEBSITE SHOPPERS

Online retailers can now outsource video calls to experienced sales representatives available during peak and out of store opening hours.

Through a fully white-labelled video contact centre, Confer With Experts connect with retailers’ customers on a personal level: sharing product images, information, alternatives, add-ons, and demos, all in real time.

The CHallenge

Live 1-2-1 video calls drive conversions well above 20%, but they need resourcing.

The Solution

Confer With’s sales trainers have spent 1000’s of hours onboarding high performing sales teams for Live 1-2-1 Video Shopping.

And they are now available to take calls from your online shoppers.

Only pay when your customers are having a live 1-2-1 Video conversation with your online customers.

Tech enabled selling

Our recommendation technology enables sales experts to quickly replicate the experience of your best retail staff.

For Live 1-2-1 call, with the click of a button, experts can share with customers:

Alternatives – a selection of other products you may like based on the item you’re looking at.

Add Ons – complimentary items based on what you’re looking at (For a dress, you may want shoes, necklace, coat).

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Get in Touch

Book an introduction to learn more about Confer With Experts

Confer with experts will take video calls on your website

Available as:

Stand alone

Over-flow

Out of hours

Confer with experts deliver significant business value

54% Conversion Rate

80% Increase in Average Order Size

5 Star customer feedback

Confer With Experts

The CHallenge

The Solution

Tech enabled selling

Get in Touch

BOOK TIME WITH ONE OF OUR STRATEGISTS TO SEE HOW LIVE SHOPPING CAN HELP YOUR BUSINESS

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