Confer With Experts


Online retailers can now outsource video calls to experienced sales representatives available during peak and out of store opening hours.

Through a fully white-labelled video contact centre, Confer With Experts connect with retailers’ customers on a personal level: sharing product images, information, alternatives, add-ons, and demos, all in real time.

confer with expert

The CHallenge

Live 1-2-1 video calls drive conversions well above 20%, but they need resourcing​.

The Solution

Confer With’s sales trainers have spent 1000’s of hours onboarding high performing sales teams for Live 1-2-1 Video Shopping.

And they are now available to take calls from your online shoppers.
Only pay when your customers are having a live 1-2-1 Video conversation with your online customers.

Tech enabled selling

Our recommendation technology enables sales experts to quickly replicate the experience of your best retail staff.

For Live 1-2-1 call, with the click of a button, experts can share with customers:

Alternatives – a selection of other products you may like based on the item you’re looking at​.

Add Ons – complimentary items based on what you’re looking at (For a dress, you may want shoes, necklace, coat).

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Get in Touch

Book an introduction to learn more about Confer With Experts
Confer with experts will take video calls on your website
Available as:
Stand alone
Out of hours​
Confer with experts deliver significant business value
54% Conversion Rate ​
80% Increase in Average Order Size​
5 Star customer feedback​

Reach out to us with any questions or enquiries, and our team will be in touch

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