Confer With Experts

AN ONLINE SHOP FULL OF RETAIL EXPERTS WAITING TO HELP YOUR WEBSITE SHOPPERS

Online retailers can now outsource video calls to experienced sales representatives available during peak and out of store opening hours.

Through a fully white-labelled video contact centre, Confer With Experts connect with retailers’ customers on a personal level: sharing product images, information, alternatives, add-ons, and demos, all in real time.

confer with expert

The CHallenge

Live 1-2-1 video calls drive conversions well above 20%, but they need resourcing​.

The Solution

Confer With’s sales trainers have spent 1000’s of hours onboarding high performing sales teams for Live 1-2-1 Video Shopping.

And they are now available to take calls from your online shoppers.
Only pay when your customers are having a live 1-2-1 Video conversation with your online customers.

Tech enabled selling

Our recommendation technology enables sales experts to quickly replicate the experience of your best retail staff.

For Live 1-2-1 call, with the click of a button, experts can share with customers:

Alternatives – a selection of other products you may like based on the item you’re looking at​.

Add Ons – complimentary items based on what you’re looking at (For a dress, you may want shoes, necklace, coat).

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Get in Touch

Book an introduction to learn more about Confer With Experts
Confer with experts will take video calls on your website
Available as:
Stand alone
Over-flow​
Out of hours​
Confer with experts deliver significant business value
54% Conversion Rate ​
80% Increase in Average Order Size​
5 Star customer feedback​

Reach out to us with any questions or enquiries, and our team will be in touch

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