Confer WithConfer WithLive video shopping is available for luxury brands to support customers remotely, using impeccable service
The Confer With video commerce platform helps you truly understand customer needs online and provide in-depth live video shopping advice on luxury products and services.
Confer With empowers your team to give real-time advice to customers on luxury products and services as they would in-person. This seamless approach injects confidence into high value and high consideration items – growing consumer loyalty and improved conversion rates.
Your concierge team can engage with customers, upsell, cross-sell and even add promotions to customer baskets during live video shopping experiences. Confer With uses intelligent algorithm matching, meaning experts can be matched with customers based on factors such as product knowledge and geographical location.
Confer With helps your luxury brand achieve imperative KPIs and sell high-consideration items. The Confer With service helps cross sell complimentary accessories, positively impacting on conversion, average order value, customer satisfaction and loyalty.
We can help your brand grow online by equipping your professional team with the entire stock inventory at their grasp.
Regardless if a call is being taken from in-store or at home, team members can showcase products despite not having them at hand. By combining imagery, video and audio it provides a fully immersive experience that usually would only be accompanies by a static HTML image.
Try our easy scheduling integration to set up a no-obligation,
30-minute demonstration of how video commerce works with our team, and learn how Confer With can help you serve your customers with live video shopping for golfing purchases.
14 Apr, 2021
What’s the big deal surrounding conversational commerce? eCommerce websites have often missed the shot when it comes to personalisation and instead delivers intrusive marketing in the form of pop-ups, email marketing and tailored promo offers. However, since the end of 2020 customer experience overtook price and product as the key brand differentiator. More businesses are seeking ways to […]
6 Apr, 2021
It’s no secret that eCommerce conversion rates sit low. But we are here to change that. The first step is to identify those underlying factors of why your conversion rates are falling flat, and what we can do to improve those rates for the long-term. Here, we explore some examples of how you can improve […]