The e-commerce industry can be a minefield to navigate on the daily, especially with no signs of it slowing down. Check out what current innovations are happening in the ecommerce sector, and how these advancements can help your business to grow.
In today’s competitive retail landscape, providing excellent customer service is crucial to success. However, there is a newer approach gaining momentum that takes customer service
Let’s face it, marketing can be a major expense for brands and retailers. But what if there was a way to get more out of
As the demands of D2C consumer brands continue to evolve, so too must the tools and solutions brands and retailers use to meet those demands.
So, you’ve started a direct-to-consumer challenger brand, but you want to take it one step further? In the world of digital innovation, who wouldn’t? However,
The beauty industry is constantly evolving: from teleshopping tutorials to skincare and makeup routines on YouTube. So, as new technologies emerge, brands must adapt to
As an e-commerce brand owner, chances are you are looking to optimise your online site to improve customer experience, increase business growth, and ultimately drive
E-commerce brands and retailers are always on the lookout to improve their customer experience and stand out in a busy online marketplace. One area which
The luxury industry has undergone significant changes in its customer interactions in recent years in response to the growth of digital communication. To engage with
Two buzzwords that have recently surfaced in the world on online shopping and e-commerce are ‘webrooming’ and ‘showrooming’. Although relatively new terms, their use in
As an e-commerce business owner, it’s crucial to increase conversion rates, attract new customers, and grow your business. Fortunately, there are numerous Shopify apps available
Retail is an industry known for high turnover rates, with sales staff turnover averaging over 60%. The challenges of employee satisfaction and retention in retail
Net Promoter Score (NPS) is a crucial metric for businesses to measure customer satisfaction and loyalty. In today’s fast-paced world, customers expect seamless and personalised
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