Introducing Help me choose
A live 1-2-1 video shopping service supported by advisors who can Confer With your customers, giving them live advice for choosing the right jewellery piece or watch to suit their budget
Customers love the fact that we can select products from the recommendation engine that suit their style and budget.
Confer With powers live video shopping for:
Jewellery and watches convert poorly online
Because jewellery is a high consideration purchase
Jewellery brands and retailers must be able to exceed their customer’s expectations when creating an exquisite online shopping experience to be 100% certain on their decision
How does Help Me Choose work?
Advisors can present product assets, images, and video to online shoppers
Advisors can leverage a recommendation engine to suggest relevant products
Customers and advisors can build a collaborative basket by adding items to a shared basket
What is the impact of Help Me Choose?
20% and above conversion rates
Confer With provides a remote VIP service to help customers make considered purchase decisions, improving conversions.
Customers want an exquisite and responsive service that meets their needs to gauge the look and suitability of the jewellery. They love being given the choice to work through product selections and receive real-time advice from our stylists, whether they are ready to purchase or have specific non-product needs to address.
Let's Chat
We always like to introduce our customers to the use and benefits of video commerce.
Simply book in a time using our calendar tool, and one of our sales strategists will be in touch to show you how live video shopping can positively impact your customer satisfaction and revenue.
Related articles
How to Create a Personalised Video Experience for the Jewellery and Watch Sector
In the luxurious jewellery and watch sector, providing a personalised and unique experience for customers is paramount in fostering brand loyalty and driving sales; the
Buying Watches via Live Video Shopping – The Use Case
How do you improve watch sales in a socially distanced retail environment? Here is the use case for improving conversion and average order value via live video shopping.
Transform your business with Confer With
