
Conversational Commerce in the Beauty Industry
The beauty industry is constantly evolving: from teleshopping tutorials to skincare and makeup routines on YouTube. So, as new technologies emerge, brands must adapt to
A live 1-2-1 video service supported by skin specialists who can Confer With your customers, giving them live advice and building the best routine for their skin type
Customers love the fact we can cater beauty routines and products directly for their skin type with our recommendation engine.
Beth
As well as low average order values
Beauty brands and retailers must be able to understand their customer’s skin preferences to build personalised routines that improve basket value and build customer loyalty
Confer With’s skin specialists provide a remote pamper service to help customers make considered purchases, as well as increase conversion rates and average order values
Customers are interested in learning about the uses and benefits of beauty products, as well as how they react to various skin conditions. The best way skin specialists can answer their questions is by leveraging the recommendation engine to personalise routines, and customers love it! They tell us their skin types and tones, and we can choose the right product just for them.
Faaria
The Light Salon deliver clinically-proven LED treatments to rejevuniate and support skin and health wellbeing. Their brand ambassadors now offer virtual experiences, making it easier to have one-on-one’s with customers to discuss their skin types, product preferences, and solutions.
We always like to introduce our customers to the use and benefits of video commerce.
Simply book in a time using our calendar tool, and one of our sales strategists will be in touch to show you how live video shopping can positively impact your customer satisfaction and revenue.
The beauty industry is constantly evolving: from teleshopping tutorials to skincare and makeup routines on YouTube. So, as new technologies emerge, brands must adapt to
The beauty industry is a dynamic and rapidly expanding market, presenting significant opportunities for businesses to expand their reach and revenue. With the rise of
Confer With joined Figaro Digital to discuss the latest digital marketing tips and trends in the beauty industry. Our CEO Serge Milbank talks how beauty retailers can engage with customers via online video and how to supercharge conversions.
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