Boost Your E-Commerce Sales with Confer With Live Video Shopping Software
Seamlessly integrate live video shopping into your website and watch your conversions skyrocket.
Over 1 million customers use Confer With
- See your profitability skyrocket by reducing returns when your customers are helped in selecting the right product first time round, even outside of store hours
- Grow your revenue by increasing AOV by 47% and above, boosting conversion rates to 27% and above, and reducing abandoned baskets
- Create unforgettable customer experiences by removing barriers to purchase when assisting customers in real-time, improving online NPS scores to an excellent benchmark
- Unleash customer intelligence by reducing bounce rates with live advice when truly understanding your shoppers' purchasing decisions
Integrate
Quick and easy launch with a click of a button.
Clients can go live in a day, with ongoing support and training throughout the entire onboarding process and beyond.
Take calls
Our team will onboard and prepare you on how to sell more on video.
Powered by our intelligent recommendations and add ons engine.
Share
All your products are available and shoppable within the platform, replicating the in-store experience online.
Check out
Customers can check out either on your eCommerce page or directly in the Confer With platform.
Don't just take our word for it
Our average order value has been about £5000, which is much higher than we see on our online channel, and even higher than we see in our showrooms. Conversion is also a lot higher than we would ordinarily see on a website.
It replicates the experience closest to that being inside a store. The fact that customers can choose the pictures they want to look at and then be able to change the pictures themselves. We can also take the lead and talk them through the different images and the variety of sofa ranges too.
Being a hybrid type of business with online and offline appearance we thought that giving customers the same expertise online is equally important. We also believe that this is the future of retail, and given that less and less stores like ours exist, we wanted to be first-movers.
Maximise customer satisfaction with ease by managing online bookings and cancellations
Schedule virtual appointments to retain deal momentum with high value customers
Power live video shopping by promoting virtual appointments
Build custom video experiences using the Confer With live video shopping platform
Connect customers to the right sales expert
Optimise customer service by offering a support solution
Monitor and analyse customer enquiries by understanding customer sentiment
Centralise all the customer support enquiries in one place
Connect customers to the right sales expert
Optimise customer service by offering a support solution
Monitor and analyse customer enquiries by understanding customer sentiment
Centralise all the customer support enquiries in one place
Maximise customer satisfaction with ease by managing online bookings and cancellations
Schedule virtual appointments to retain deal momentum with high value customers
Power live video shopping by promoting virtual appointments
Build custom video experiences using the Confer With live video shopping platform
Shopify
BigCommerce
SAP
Commerce Cloud
Magento
Salesforce
Integrates with any platform
Confer With is built to Integrate within your ecosystem – allowing you to leverage your existing investments in technology to empower video commerce.
We have a growing list of out of the box integrations – where integration is seamless, plus we can integrate across most leading eCommerce platforms as well as custom builds.
- eCommerce platforms
- Recommendation engines & feeds
- Customer service tools
- Video platforms
- Appointment tools
Want to talk to sales first?
Book a call to see if live video shopping is right for you.
We always like to show our customers around, simply book in a time using our calendar tool, and we will show you how a live video shopping experience can impact your customer satisfaction and revenue.