Maximizing Customer Engagement: Integrating Chat and Live Video for Dynamic Communication

Maximizing Customer Engagement Integrating Chat and Live Video for Dynamic Communication

The integration of chat and live video into e-commerce platforms marks a pivotal shift in digital customer engagement. In a world where immediacy and personal connection are key to customer satisfaction, the fusion of these two dynamic communication methods has become increasingly essential. Businesses, however, often hesitate, fearing the complexity and resource implications of such […]