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Livestream eCommerce Livestream Retail omnichannel

Mobile Phone Use Case – How to Sell via Video Shopping

How do you enrich mobile phone selling in a digitised environment? This use case demonstrates how Confer With can help improve conversion rates and average order value for your business.

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27 Apr, 2021

Buying Watches via Live Video Shopping – The Use Case

How do you improve watch sales in a socially distanced retail environment? Here is the use case for improving conversion and average order value via live video shopping.

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24 Feb, 2021

Buying Furniture via Live Video Shopping – The Use Case

How do you improve furniture sales in a socially distanced retail environment? Here is the use case for improving conversion and average order value via live video shopping.

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19 Feb, 2021

How to Increase Average Order Value on Shopify

Increasing your average order value on Shopify goes beyond seasonal promotions. Learn how to combine data, customer understanding and user experience to improve average order value

Categories
Livestream eCommerce Livestream Retail omnichannel

Buying Furniture via Live Video Shopping – The Use Case

How do you improve furniture sales in a socially distanced retail environment? Here is the use case for improving conversion and average order value via live video shopping.

Related Articles

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27 Apr, 2021

Buying Watches via Live Video Shopping – The Use Case

How do you improve watch sales in a socially distanced retail environment? Here is the use case for improving conversion and average order value via live video shopping.

image alt

10 Mar, 2021

Mobile Phone Use Case – How to Sell via Video Shopping

How do you enrich mobile phone selling in a digitised environment? This use case demonstrates how Confer With can help improve conversion rates and average order value for your business.

image alt

19 Feb, 2021

How to Increase Average Order Value on Shopify

Increasing your average order value on Shopify goes beyond seasonal promotions. Learn how to combine data, customer understanding and user experience to improve average order value

Categories
omnichannel

How to Increase Customer Engagement Using Video

Since the explosion of digital dialogue, customer engagement has been more important than ever to a company’s survival in the modern world. Yet it remains one of the hardest things for companies to grasp.

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22 Jul, 2021

Using Zoom for retail virtual appointments? Here’s what you are missing out on 

Zoom and traditional video calling software offered a quick to market solution. Now there are new opportunities to explore immersive video commerce. Here’s 5 reasons why you should change.

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20 Jul, 2021

Virtual Clienteling: How to Keep Luxury eCommerce Exquisite

For decades, luxury retailers have embraced clients with bespoke experiences and personalised suggestions that encapsulated the brand’s utmost passion and style. To achieve this, personal stylists would deliver clienteling services to embody the luxury customer experience. However, replicating virtual clienteling services is complex in nature. D2C brands must uphold core values in their digital strategy. From delivering a personable and unforgettable journey, to keeping […]

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9 Jul, 2021

Virtual Appointments: Transforming Online Retail With Our Matching Feature

Confer With has revolutionised the way in which brands interact with their customers through live video shopping. By allowing customers to book appointments, the expert is able to personalise the experience, based on the information they already have. This leads to several vital outcomes, such as higher conversion rates, and a higher rate of satisfaction.   With our appointments booking feature, […]

Categories
Livestream eCommerce omnichannel

How Live Video Shopping Improves Customer Satisfaction

Through engaging with the customer via a face-to-face interaction, experts are able to cater to the needs of the customer. Clear communication is able to be transferred, mirroring that of the interaction in physical stores.

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10 Jun, 2021

How Phygital Retail Supports The New Digital Consumer

How can phygital retail support the new digital consumer? Throughout the pandemic, the use of digital services rose to record levels, but this dramatic push was influenced by the heavy physical restrictions in place. As restrictions ease in 2021 and digital consumers have the option to switch again – what will happen? Will they stay […]

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12 Mar, 2021

Why Live Video Shopping is the Answer to Ecommerce Personalisation

eCommerce personalisation is at the forefront of any online strategy. And with many platforms that sit on mountains of data, it is advised to tailor experiences to your segmented audiences. However, if you are an eCommerce platform looking to offer hyper-personalisation and a truly unique approach then live video shopping is your answer.

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26 Feb, 2021

How to Train your Retail Team on Video Calls

Empowering your team with the knowledge and skills required for mastering video commerce is a journey for everyone involved. These five steps will help equip you with the tools needed to coach and build an effective team to build meaningful customer relationships via video.

Categories
omnichannel

A guide to Chatbots and Live Video in 2021

Chatbots help improve efficiency and drive down costs, however, lack of human interaction means lost opportunities. Find out how video commerce can help create meaningful customer relationships today

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Livestream eCommerce Livestream Retail omnichannel

Why Live Stream Shopping is Great Omnichannel Marketing

Omnichannel marketing removes barriers. Live stream shopping builds bridges between the virtual and physical space. Find out how your business and customers can benefit from creating a meaningful shopping experience

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Categories
omnichannel

How To Create A Great Customer Experience With Video Commerce

Brands are increasingly converting to the likes of video commerce and live-streaming to interact and respond to customer’s needs. Through this new approach to omnichannel, video commerce has helped give customers what they want – human interaction.

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22 Jul, 2021

Using Zoom for retail virtual appointments? Here’s what you are missing out on 

Zoom and traditional video calling software offered a quick to market solution. Now there are new opportunities to explore immersive video commerce. Here’s 5 reasons why you should change.

image alt

20 Jul, 2021

Virtual Clienteling: How to Keep Luxury eCommerce Exquisite

For decades, luxury retailers have embraced clients with bespoke experiences and personalised suggestions that encapsulated the brand’s utmost passion and style. To achieve this, personal stylists would deliver clienteling services to embody the luxury customer experience. However, replicating virtual clienteling services is complex in nature. D2C brands must uphold core values in their digital strategy. From delivering a personable and unforgettable journey, to keeping […]

image alt

9 Jul, 2021

Virtual Appointments: Transforming Online Retail With Our Matching Feature

Confer With has revolutionised the way in which brands interact with their customers through live video shopping. By allowing customers to book appointments, the expert is able to personalise the experience, based on the information they already have. This leads to several vital outcomes, such as higher conversion rates, and a higher rate of satisfaction.   With our appointments booking feature, […]

Categories
Livestream Retail omnichannel

What is Clienteling and Why it Matters in 2021

What is clienteling and why does it matter in 2021? For years, retailers have established meaningful customer relationships by using data-driven tools. Find out why it remains important during shop closures and COVID-19.

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18 May, 2021

How Conversational Commerce Supports Clienteling

Throughout lockdown, online shopping had been the saving grace for many retailers. A year on from the start of the UK lockdown, eCommerce sales accounted for 34.7% of all retailing for March 2021. Meanwhile, there are fewer customers entering brick-and-mortar stores, which has won over those lost consumers online. This has prompted brands to rethink their existing eCommerce system and digitise the shopping experience that wins customers but leads […]

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7 May, 2021

Virtual Shopping – Everything You Need To Know

As we emerge from lockdown to revitalise the high-street there is no denying shopping habits have changed. From being glued to mobile devices at home, making impulse purchases and living a far more digitised life, the experience of in-store shopping is now being reflected online too. And while fewer consumers are shopping in the high-street, virtual shopping combines the best elements of online shopping and […]

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25 Mar, 2021

Why Retailers Should Invest in Virtual Clienteling

Virtual clienteling is redefining customer service and retailers should be reinventing their strategies to stay ahead of the curve. Here’s 5 reasons why virtual clienteling is important.

Categories
omnichannel

Identifying Customer Needs with Live Video Shopping

What are customer needs in the context of video commerce? This article will address the different ways of approaching customer satisfaction and how you can improve it.

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22 Jul, 2021

Using Zoom for retail virtual appointments? Here’s what you are missing out on 

Zoom and traditional video calling software offered a quick to market solution. Now there are new opportunities to explore immersive video commerce. Here’s 5 reasons why you should change.

image alt

20 Jul, 2021

Virtual Clienteling: How to Keep Luxury eCommerce Exquisite

For decades, luxury retailers have embraced clients with bespoke experiences and personalised suggestions that encapsulated the brand’s utmost passion and style. To achieve this, personal stylists would deliver clienteling services to embody the luxury customer experience. However, replicating virtual clienteling services is complex in nature. D2C brands must uphold core values in their digital strategy. From delivering a personable and unforgettable journey, to keeping […]

image alt

9 Jul, 2021

Virtual Appointments: Transforming Online Retail With Our Matching Feature

Confer With has revolutionised the way in which brands interact with their customers through live video shopping. By allowing customers to book appointments, the expert is able to personalise the experience, based on the information they already have. This leads to several vital outcomes, such as higher conversion rates, and a higher rate of satisfaction.   With our appointments booking feature, […]

Categories
Livestream eCommerce Livestream Retail omnichannel

What is Live-Stream Shopping? Why Should Brands Get Involved?

What Is Live-Stream Shopping? Comprehensive article describing what it is, how live-stream shopping is being implemented, the different approaches, the outcomes and possibilities for brands.

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