Customer Engagement at Scale: The Power of Live Video Commerce for Multibrand Retailers
Selling through multibrand retail platforms like Amazon or John Lewis offers unrivalled reach – but often at the cost of customer engagement and brand storytelling. Live video commerce for multibrand retailers is changing that. Could livestream shopping offer a way to reconnect, rebuild trust, and retain brand identity? On these sites, a product listing seldom […]
Confer With Listed as a Sample Provider in Gartner® Hype Cycle™ for Digital Commerce, 2024
The Company was mentioned as a Sample Vendor in the 2024 Gartner report Confer With, a leading live commerce platform, is proud to announce its inclusion in the Gartner Hype Cycle for Digital Commerce, 2024. The company has been recognised as a Sample Vendor in the live commerce segment of the report. Live commerce, an […]
Shop Face-to-Face: The Advantages of Live Video Shopping Over Live Chat in the Consumer Electronics Industry
The way consumers shop is constantly evolving, and the consumer electronics industry is no exception. With the rise of technology, shopping online has become the norm for many customers, but the human touch still plays an important role in the purchasing decision. As the demand for personal and convenient shopping experiences continues to grow, live video […]
Live Video Shopping Impact in Beauty Retail: Elevating the Online Shopping Experience
Explore the transformative impact of live video shopping in beauty retail, as seen in L’Occitane’s success story. Discover how this innovative approach elevates customer engagement, increases sales, and sets new standards in online shopping.
The Top 10 Video Commerce Predictions For 2024 And 2025
What is the outlook for Video Commerce in 2024 and 2025? We decided to do an outlook for 2 years, as we feel that Video commerce is at an inflection point. Video commerce is firmly on the agenda for many retailers and eCommerce operators alike. We have seen success and growth in the last 3 […]
3 Major Trends in Personal Shopping to Watch Out For
Personal shopping is evolving rapidly, driven by technological innovation and changing consumer behaviours (read “what is digital personal shopping”). As eCommerce adapts to this dynamic retail landscape, several trends are emerging that are set to redefine the personal shopping experience. From the convenience of live shopping to the integration of AI and sustainability concerns, these […]
Leveraging Live Chat for Enhanced eCommerce and Social Engagement: A Comprehensive Guide
Digital connectivity reigns supreme, eCommerce and social engagement strategies have evolved to meet the rising demands of a tech-savvy consumer base. Central to this evolution is the integration of live chat, a dynamic tool that has revolutionized customer interaction online. Live chat offers an immediate, personalized communication channel, allowing businesses to engage with customers in […]
Unlocking the Future of eCommerce: The Power of Personalized Recommendations in 1-2-1 Live Shopping
The online shopping landscape is constantly changing, with personalized recommendations in 1-2-1 Live Shopping at the forefront of this evolution. As we prepare for the eCommerce landscape of 2024 and beyond, personalization is becoming more of a necessity than a luxury. At the heart of this evolution is our state-of-the-art In-call Recommendation Engine. The […]
How Our Platform Seamlessly Handles Multi-Currency Operations for the Future
As we move towards 2024, the evolving landscape of global commerce brings the need for multi-currency capabilities to the forefront. Our platform is designed to meet this critical aspect of global commerce, ensuring adaptability and customer trust, while giving your brand a competitive advantage.
Reigniting Growth in a Flat eCommerce EconomyÂ
The eCommerce landscape has been facing its share of challenges, especially in the years 2022 and 2023. It’s time for strategic innovation in eCommerce, aimed at overcoming flat growth and paving the way for a more robust future.
