Category: omnichannel

Practical omnichannel focussed articles relating to livestream video in retail.

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Livestream eCommerce Livestream Retail omnichannel

Buying Furniture via Live Video Shopping – The Use Case

future of retail

How do you improve furniture sales in a socially distanced retail environment? Here is the use case for improving conversion and average order value via live video shopping.

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19 Feb, 2021

How to Increase Average Order Value on Shopify

Increasing your average order value on Shopify goes beyond seasonal promotions. Learn how to combine data, customer understanding and user experience to improve average order value

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12 Jan, 2021

Buying golf equipment via Live video shopping – the use case

How do you improve golf sales in a socially distanced retail environment? Here is the use case for improving conversion and Average Order Value via live video shopping. A great way to keep customers engaged and on their game.

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6 Jan, 2021

Live video shopping for a bicycle – the use case

How do you improve cycling sales in a socially distanced retail environment? Here is the use case for improving conversion and Average Order Value via live video shopping. A great pivot for an industry hampered by social distancing.

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omnichannel

How to Increase Customer Engagement Using Video

a woman who is expericing customer engagement through video commerce. She is on her phone in a video call with a retailer expert.

Since the explosion of digital dialogue, customer engagement has been more important than ever to a company’s survival in the modern world. Yet it remains one of the hardest things for companies to grasp.

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26 Feb, 2021

How to Train your Retail Team on Video Calls

Empowering your team with the knowledge and skills required for mastering video commerce is a journey for everyone involved. These six steps will help equip you with the tools needed to coach and build an effective team to build meaningful customer relationships via video.

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19 Feb, 2021

How to Increase Average Order Value on Shopify

Increasing your average order value on Shopify goes beyond seasonal promotions. Learn how to combine data, customer understanding and user experience to improve average order value

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16 Feb, 2021

Video Commerce and Chatbots – Why Not Blend the Two?

Chatbots help improve efficiency and drive down costs, however, lack of human interaction means lost opportunities. Find out how video commerce can help create meaningful customer relationships today

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Livestream eCommerce omnichannel

How Live Video Shopping Improves Customer Satisfaction

customer satisfaction and live video shopping

Through engaging with the customer via a face-to-face interaction, experts are able to cater to the needs of the customer. Clear communication is able to be transferred, mirroring that of the interaction in physical stores.

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26 Feb, 2021

How to Train your Retail Team on Video Calls

Empowering your team with the knowledge and skills required for mastering video commerce is a journey for everyone involved. These six steps will help equip you with the tools needed to coach and build an effective team to build meaningful customer relationships via video.

image alt

19 Feb, 2021

How to Increase Average Order Value on Shopify

Increasing your average order value on Shopify goes beyond seasonal promotions. Learn how to combine data, customer understanding and user experience to improve average order value

Categories
omnichannel

Video Commerce and Chatbots – Why Not Blend the Two?

video commerce and chatbots

Chatbots help improve efficiency and drive down costs, however, lack of human interaction means lost opportunities. Find out how video commerce can help create meaningful customer relationships today

Related Articles

Categories
Livestream eCommerce Livestream Retail omnichannel

Why Live Stream Shopping is Great Omnichannel Marketing

Omnichannel

Omnichannel marketing removes barriers. Live stream shopping builds bridges between the virtual and physical space. Find out how your business and customers can benefit from creating a meaningful shopping experience

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omnichannel

Creating a Great Customer Experience for Video Commerce

Brands are increasingly converting to the likes of video commerce and live-streaming to interact and respond to customer’s needs. Through this new approach to omnichannel, video commerce has helped give customers what they want – human interaction.

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26 Feb, 2021

How to Train your Retail Team on Video Calls

Empowering your team with the knowledge and skills required for mastering video commerce is a journey for everyone involved. These six steps will help equip you with the tools needed to coach and build an effective team to build meaningful customer relationships via video.

image alt

22 Feb, 2021

How to Increase Customer Engagement Using Video

Since the explosion of digital dialogue, customer engagement has been more important than ever to a company’s survival in the modern world. Yet it remains one of the hardest things for companies to grasp.

image alt

19 Feb, 2021

How to Increase Average Order Value on Shopify

Increasing your average order value on Shopify goes beyond seasonal promotions. Learn how to combine data, customer understanding and user experience to improve average order value

Categories
Livestream Retail omnichannel

What is Clienteling and Why it Matters in 2021

How Confer With Works

What is clienteling and why does it matter in 2021? For years, retailers have established meaningful customer relationships by using data-driven tools. Find out why it remains important during shop closures and COVID-19.

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2 Nov, 2020

The link between clienteling and video commerce

Combining video commerce and clienteling technologies provides an opportunity for retailers to deepen the relationship with customers. Video commerce can provide a richer experience where needs are met and clienteling tools ensure that relationship continues over time. Find out how they link and how you can benefit

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26 Jun, 2020

Instore experts will help retail recover from lockdown

The road to retail recovery isn’t going to be easy for retail. Severely damaged footfall figures results in the need for quality of interaction between retail experts and shoppers rather than packed stores. Human capital is an asset the retailer utilise to help recovery.

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4 Jun, 2020

Clienteling – the new approach to retail

Clienteling is an methodology used in retail to establish and deepen relationships with important customers over time. Here are the key elements of the methodology that need to be considered:

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omnichannel

What are Customer Needs? How Can Video Shopping Help You?

future of retail

What are customer needs in the context of video commerce? This article will address the different ways of approaching customer satisfaction and how you can improve it.

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26 Feb, 2021

How to Train your Retail Team on Video Calls

Empowering your team with the knowledge and skills required for mastering video commerce is a journey for everyone involved. These six steps will help equip you with the tools needed to coach and build an effective team to build meaningful customer relationships via video.

image alt

22 Feb, 2021

How to Increase Customer Engagement Using Video

Since the explosion of digital dialogue, customer engagement has been more important than ever to a company’s survival in the modern world. Yet it remains one of the hardest things for companies to grasp.

image alt

19 Feb, 2021

How to Increase Average Order Value on Shopify

Increasing your average order value on Shopify goes beyond seasonal promotions. Learn how to combine data, customer understanding and user experience to improve average order value

Categories
Livestream eCommerce Livestream Retail omnichannel

What is Live-Stream Shopping? Why Should Brands Get Involved?

Live Shopping

What Is Live-Stream Shopping? Comprehensive article describing what it is, how live-stream shopping is being implemented, the different approaches, the outcomes and possibilities for brands.

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omnichannel

How cycling websites can step up a gear

Another day, another lockdown announcement for the UK. With gyms closed and the days starting to get a little bit lighter, thoughts of many will turn to how to get their cardio hit. In the previous lockdown, bicycle demand hit new heights. It may be slightly different this time, but there is certainly still demand, […]