As an e-commerce brand owner, chances are you are looking to optimise your online site to improve customer experience, increase business growth, and ultimately drive sales. Fortunately, with the help of the best BigCommerce apps in 2023, this process can be made much easier. These apps offer a range of features, including live video shopping, advanced email marketing tools, social proof, and more, designed to help brands and retailers attract new customers and increase their conversion rates.
With their seamless integration into BigCommerce, these apps provide a powerful scope of optimisation tools to help brands and retailers, such as yours, enhance their online stores and provide a more succinct shopping experience for their customers.
Top 2 Apps to Boost BigCommerce Sales
Confer With
Confer With is a live one-to-one video shopping platform that is designed to help brands and retailers significantly skyrocket their online customer shopping experience, drive e-commerce sales, and increase overall business growth. The platform seamlessly integrates with BigCommerce to provide brands and retailers with an easy way to utilise its features.
Key Features
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Product showcasing
- Brand ambassadors can present products suited to that particular customer, as well as offer alternatives and complementary items to complete their purchase. This drives customer engagement, as well as increasing average order value by 49% and above
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Real-time capability
- Enables brands and retailers to provide a personalised shopping experience to their customers in real-time. The platform also offers advances scheduling features, allowing retailers, brand ambassadors, and customers to schedule video chat appointments to reduce any wait time
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Robust analytics and reporting capabilities
- Tracks brands and retailers’ performance to identify any areas for improvement
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Customer data and insights
- Confer With integrates with various marketing automation tools, such as CRM, to leverage customer data and insights for optimised marketing and sales strategies
Benefits of Use
There are many benefits to implementing Confer With to your BigCommerce store. The live one-to-one video shopping platform sees 20% and above conversion rates as a result of providing customers with a personalised and engaging online shopping experience. By offering real-time inventory capabilities, as well as advanced analytics and reporting, brands and retailers can effectively showcase their products, to ultimately drive business growth and success.
JustUno
JustUno is a conversion optimisation platform designed to help e-commerce brands and retailers increase website traffic, generate leads, and boost overall sales. The platform fully integrates with BigCommerce to provide brands and retailers with a seamless way to access its features. Once downloaded and installed, the JustUno app offers a range of tools, including: pop-ups, exit-intent messaging, and personalised messaging to help brands and retailers fully optimise their website for conversions.
Key Features
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Pop-up and messaging
- Brands and retailers can capture leads and provide personalised messaging to their customers
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Exit-intent messaging
- Triggered messages to customers that are about to leave a website, encouraging them to stay or complete a purchase
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Reporting
- Provides brands and retailers with analytics and reporting capabilities to track their website performance
Benefits of Use
The main benefits for implementing JustUno include increased website traffic, improved lead generation, and overall, more sales. By implementing this conversion optimisation tool to your BigCommerce store, brands and retailers can witness greater engagement with their customers.
Top 4 BigCommerce Partners
Klaviyo
Klaviyo is an email marketing and automation platform that integrates with BigCommerce to provide brands and retailers with a tool to drive customer engagement and increase revenue. The app can be configured to automatically sync customer data, including purchase history and behaviour, which allows brands to send personalised, targeted emails to their customers.
Key Features
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Segmentation and automation
- Brands and retailers can create targeted email campaigns based on customer behaviour and preferences
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Customisable email templates
- An intuitive drag-and-drop editor to create email campaigns that align with brand identity
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Personalised content
- Brands and retailers can create highly personalised content that resonates with their customers to drive engagement and conversions
Benefits of Use
Klaviyo’s key benefit is increasing customer engagement and loyalty with their targeted and personalised email campaigns. By prioritising customer loyalty, the platform helps brands and retailers improve their conversion rates.
Omnisend
Omnisend is a marketing automation platform, designed to create and deliver targeted marketing campaigns and drive revenue growth. The platform is fully integrated with BigCommerce, providing brands and retailers with a range of tools to achieve their marketing objectives.
Once installing the app, it allows brands and retailers to create targeted campaigns across multiple channels such as email, SMS, social media, and more. Omnisend also has advanced features that enable brands and retailers to set up automated campaigns based on customer behaviour and preferences.
Key Features
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Multiple channels
- Brands and retailers can create and deliver targeted marketing campaigns across multiple channels, including email, SMS, social media, and more
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Automation
- Omnisend provides advanced automation features that enable brands and retailers to set up campaigns based on consumer behaviour and preferences
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Integration
- Omnisend’s integration with BigCommerce allows for seamless implementation of marketing efforts with brands and retailer’s e-commerce stores
Benefits of Use
Omnisend oversees results such as increased customer engagement and loyalty, as well as improved conversion rates with their targeted marketing campaigns. While personalising the content to each specific customer across a number of channels, brands and retailers can drive ultimate revenue growth with repeat customers.
Gorgias
Gorgias is a comprehensive customer support helpdesk providing brands and retailers with an extensive set of tools to enhance customer support.
To integrate Gorgias with BigCommerce, brands and retailers can download and install the Gorgias app from the app store. The app then permits them to consolidate customer support inquiries from various channels such as email, live chat, social media, and more.
Key Features
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Customer support
- Gorgias has the capacity to centralise customer support enquiries from multiple channels. Brands and retailers can manage them from various sources in one place, streamlining the support process and decreasing response time
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Automation
- Automation tools such as pre-written responses and automated ticket assignments can help brands and retailers manage their support enquires in a timely manner
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Response time
- With efficient customer support enquiries, Gorgias reduces the response times and improves the overall customer experience
Benefits of Use
By utilising Gorgias on BigCommerce, brands and retailers can improve customer support effectively by reducing the average response time. They also provide advanced automation and reporting features for brands and retailers to keep track of customer support enquiries, establishing efficiency and organisation.
Top 5 BigCommerce Marketplace Apps
Yotpo
Yotpo is a customer review and ratings platform that helps e-commerce brands and retailers boost their customer acquisition and retention by using customer reviews and ratings to increase social proof. The platform provides users with a powerful tool to drive customer engagement and improve their reputation.
Key Features
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Collection and display
- The app can be configured to collect and display customer reviews, ratings, and photos on product pages and other marketing channels, allowing brands and retailers to leverage social proof to drive customer acquisition and retention
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Automated review request emails
- Can be sent to customers after they make a purchase, making it easy for brands and retailers to collect feedback to improve their product offerings and online shopping experience
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Integrations
- Yotpo integrates with other marketing tools, such as Google and Facebook, allowing brands and retailers to leverage customer reviews and ratings across multiple channels
Benefits of Use
The benefits of using Yotpo include increased social proof and customer engagement, resulting in improved reputation, brand awareness, and higher customer lifetime value. By collecting and displaying customer reviews and ratings, brands and retailers can also improve their credibility and attract new customers to their e-commerce site.
ShipperHQ
ShipperHQ is a shipping rate management platform that provides e-commerce customers with accurate and cost-effective shipping options. After installing ShipperHQ from BigCommerce, you can configure the app to create customised shipping rules based on factors like product weight, destination, and carrier preferences. ShipperHQ then automatically calculates shipping rates in real-time based on these rules, ensuring that customers always see accurate and cost-effective shipping options at checkout.
Key Features
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Customisation
- ShipperHQ creates customised shipping rules based on factors such as product weight, destination, and carrier preferences, providing customers with accurate shipping rates that reflect their specific needs
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Real-time shipping rate calculation
- Customers can always see accurate and cost-effective shipping options at checkout
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Integration
- ShipperHQ integrates with over 50 carriers, allowing brands and retailers to provide their customers with a range of shipping options to choose from
Benefits of Use
The benefits of using ShipperHQ include increased customer satisfaction, reduced shipping costs, and improved operational efficiency. Customers are provided with accurate and cost-effective shipping options, which can also improve a brands and retailer’s reputation.
Smile.io
Smile.io enables brands and retailers to create customised customer loyalty and rewards programs. After installation, brands and retailers can configure the app to create their loyalty program by setting up rewards, determining how customers can earn points, and customising the program’s look and feel. Smile.io then automatically tracks customer purchases and rewards them with points that they can redeem for discounts, free products, or other rewards. Customers can also earn points for actions such as following your brand on social media or signing up to your newsletter.
Key Features
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Customisable reward programs
- Brands and retailers can create different types of rewards such as discounts, free products, or exclusive access to events, and determine the actions customers need to take to earn them
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Customer segmentation
- Personalise rewards programs for different customer segments
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Tracking
- Automated tracking and redemption of rewards make the process effortless for customers, ensuring they receive their rewards accurately and on time
Benefits of Use
Smile.io increases customer retention and engagement, as well as offering a higher customer lifetime value with their rewards programs. Therefore, brands and retailers can incentivise customers to make repeat purchases and engage with their brand, ultimately driving customer loyalty and business success.
Bold Product Options
Bold Product Options gives brands and retailers the opportunity to customise their product options and create unique product variants. Once installed from the BigCommerce Appstore, brands can enhance their product offerings by customising the size, colour, and material, as well as offering customers a wide variety of other filters.
Key Features
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Customisable
- Bold Product Options allows brands and retailers to create custom product options for each product such as size, colour, and material
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Advanced Features
- Including conditional logic, file uploads, and image swatches
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Easy to understand
- Bold Product Options offers an easy-to-use interface and a comprehensive user guide to ensure brands and retailers get the most out of the app
Benefits of Use
Customising product options have proven to be beneficial to brands and retailers. By doing this, they are seeing increased customer satisfaction and improved conversion rates, which are ultimately driving revenue growth and overall success. Brands and retailers can also stand out from their competitors and attract new customers by using this app.
Stamped
Stamped.io is a customer reviews and ratings platform designed to help e-commerce sites increase customer trust, engagement, and sales. The app consists of many features, such as customisable review requests, product ratings, and social proof to help brands and retailers collect and display their customer reviews.
Key Features
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Customisable Review Requests
- Brands and retailers can request reviews from customers and provide them with a personalised experience
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Product Ratings
- Showcase products with ratings to increase customer trust and engagement
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Advanced Social Proof Capabilities
- Such as user-generated content, customer photos, and Instagram integration
One of its primary features is its customizable review requests, which enable businesses to request reviews from customers and provide them with a personalized experience. Stamped.io also offers product ratings, which can help businesses showcase their products and increase customer trust and engagement.
Additionally, Stamped.io provides businesses with advanced social proof capabilities, such as user-generated content, customer photos, and Instagram integration, to help businesses build trust and engagement with their customers.
Benefits of Use
By providing a range of powerful review and social proof tools and offering advanced analytics and reporting capabilities, Stamped.io helps brands and retailers to increase customer trust and engagement by showcasing their products effectively. The platform also offers advanced analytics and reporting capabilities, allowing for performance tracking and identifying areas for improvement.
