4 Ways to Get More from Less Marketing Budget Through Customer Experience

Let’s face it, marketing can be a major expense for brands and retailers. But what if there was a way to get more out of your marketing budget without breaking the bank? One strategy that’s becoming increasingly popular is to focus on creating memorable experiences for your customers. By putting the customer experience at the […]
Introducing: Confer With Live – Our New and Improved Platform

As the demands of D2C consumer brands continue to evolve, so too must the tools and solutions brands and retailers use to meet those demands. That’s why we are excited to announce the launch of Confer With’s new and improved platform, Confer With Live, which has been meticulously crafted to address the needs of direct-to-consumer […]
Overcoming the Customer Pain Points in E-commerce Product Selection with Live Video Shopping

E-commerce brands and retailers are always on the lookout to improve their customer experience and stand out in a busy online marketplace. One area which many may struggle with, or perhaps not have even thought of, is product selection. This may include the customer having difficulty visualising the product beyond static images and product descriptions, […]
How Businesses Can Improve Their NPS Score in Retail with Live Video Shopping

Net Promoter Score (NPS) is a crucial metric for businesses to measure customer satisfaction and loyalty. In today’s fast-paced world, customers expect seamless and personalised shopping experiences, and retailers are facing the challenge of keeping up with these demands. Live video shopping is a new way for retailers to provide customers with an immersive and […]
How to Create a Personalised Video Experience for the Jewellery and Watch Sector

In the luxurious jewellery and watch sector, providing a personalised and unique experience for customers is paramount in fostering brand loyalty and driving sales; the biggest innovators are using video experiences. By creating a refined video shopping experience for each customer, jewellery and watch brands can showcase their timeless products and services in a way […]
How to Create a Personalised Video Experience for the Home and Garden Sector

In the contemporary home and garden sector, providing a personalised and unique experience for customers is paramount in fostering brand loyalty and driving sales; the biggest innovators are using video experiences. By creating a versatile and convenient video shopping experience for each customer, home and garden brands can showcase their stylish products and services in […]
Shop Face-to-Face: The Advantages of Live Video Shopping Over Live Chat in the Consumer Electronics Industry

The way consumers shop is constantly evolving, and the consumer electronics industry is no exception. With the rise of technology, shopping online has become the norm for many customers, but the human touch still plays an important role in the purchasing decision. As the demand for personal and convenient shopping experiences continues to grow, live video […]
Live Video Shopping vs. Pre-recorded Product Videos: Which is More Effective for Sales?

Find out the difference between live video shopping and pre-recorded product videos, and which is more effective for driving online sales
How to Create a Personalised Video Experience for the Luxury Sector

Learn how retailers can create the ultimate personalised video experience for the luxury sector with live one-to-one video shopping
How Does Video Commerce Replicate the In-store Shopping Experience?

Learn how businesses can use video commerce to replicate the in-store shopping experience when customers browse and purchase online