Elevate Customer Interactions with Intelligent Routing for Video Shopping
Introducing Intelligent Routing in Live Video Shopping Intelligent Routing in live video shopping is revolutionizing the era of seamless digital transactions. Customers now seek not only immediacy and precision but also a personalized touch. Our Intelligent Routing system is tailored to meet these modern customer expectations, enhancing each digital interaction with your brand. Why […]
Enhance Global Interactions with Our Multi-Language Feature for a Future-Proof Strategy
Navigating the complexities of international commerce requires tools that understand diversity. As we venture into 2024 and beyond, it’s essential to future-proof your Video Commerce operations. Our Multi-Language feature in Video Commerce can help you do just that. Here’s why why opting for a Multi-Language feature in video commerce is essential. The Future of […]
How to Create a Personalised Video Experience for the Beauty Sector
In the beauty sector, providing a personalised and unique experience for customers is paramount in fostering brand loyalty and driving sales; the biggest innovators are using video experiences. By creating a video shopping experience for each customer, beauty brands can showcase their products and services in a way that aligns with the customer’s preferences and […]
How to Reduce E-commerce Bounce Rates with Live 1-2-1 Video Shopping
Bounce rate is a crucial metric for any e-commerce brand and retailer, as it reveals how many visitors leave the website after viewing only one page. A high bounce rate is not desirable as it indicates that visitors are not engaged with the website and are unlikely to convert into customers. To reduce e-commerce bounce […]
4 Ways to Get More from Less Marketing Budget Through Customer Experience
Let’s face it, marketing can be a major expense for brands and retailers. But what if there was a way to get more out of your marketing budget without breaking the bank? One strategy that’s becoming increasingly popular is to focus on creating memorable experiences for your customers. By putting the customer experience at the […]
Introducing: Confer With Live – Our New and Improved Platform
As the demands of D2C consumer brands continue to evolve, so too must the tools and solutions brands and retailers use to meet those demands. That’s why we are excited to announce the launch of Confer With’s new and improved platform, Confer With Live, which has been meticulously crafted to address the needs of direct-to-consumer […]
Overcoming the Customer Pain Points in E-commerce Product Selection with Live Video Shopping
E-commerce brands and retailers are always on the lookout to improve their customer experience and stand out in a busy online marketplace. One area which many may struggle with, or perhaps not have even thought of, is product selection. This may include the customer having difficulty visualising the product beyond static images and product descriptions, […]
How Businesses Can Improve Their NPS Score in Retail with Live Video Shopping
Net Promoter Score (NPS) is a crucial metric for businesses to measure customer satisfaction and loyalty. In today’s fast-paced world, customers expect seamless and personalised shopping experiences, and retailers are facing the challenge of keeping up with these demands. Live video shopping is a new way for retailers to provide customers with an immersive and […]
How to Create a Personalised Video Experience for the Jewellery and Watch Sector
In the luxurious jewellery and watch sector, providing a personalised and unique experience for customers is paramount in fostering brand loyalty and driving sales; the biggest innovators are using video experiences. By creating a refined video shopping experience for each customer, jewellery and watch brands can showcase their timeless products and services in a way […]
How to Create a Personalised Video Experience for the Home and Garden Sector
In the contemporary home and garden sector, providing a personalised and unique experience for customers is paramount in fostering brand loyalty and driving sales; the biggest innovators are using video experiences. By creating a versatile and convenient video shopping experience for each customer, home and garden brands can showcase their stylish products and services in […]
Shop Face-to-Face: The Advantages of Live Video Shopping Over Live Chat in the Consumer Electronics Industry
The way consumers shop is constantly evolving, and the consumer electronics industry is no exception. With the rise of technology, shopping online has become the norm for many customers, but the human touch still plays an important role in the purchasing decision. As the demand for personal and convenient shopping experiences continues to grow, live video […]
Live Video Shopping vs. Pre-recorded Product Videos: Which is More Effective for Sales?
Find out the difference between live video shopping and pre-recorded product videos, and which is more effective for driving online sales
