What Makes a Great Live Consultation? 5 Traits That Drive Conversion and Confidence
Live video consultation for eCommerce has become a key method of customer engagement, but not all live experiences are equal. High-value customers can tell the difference instantly! At Confer With, we’ve seen the most effective consultations share a common DNA: a blend of human empathy, product expertise, and digital fluency. When done well, a live […]
Going Live with Intent: The Questions That Make Live Video Commerce Work
Master live video commerce with this intent-led framework. Learn key questions, platform tips, and strategies to convert customers confidently.
Confer With Achieves 37%+ E-Commerce Conversion Rates in Peak Trading
As we enter peak trading season, the numbers are already showing an incredible advantage for those using Confer With’s live video commerce platform. With a conversion rate of 37% and higher, Confer With delivers conversion success on par with physical retail, something traditional e-commerce has struggled to achieve. This holiday season, you have the chance […]
Elevating the Live Shopping Experience: Practice Mode, Chat Calls, and More in New Release
At Confer With, we’re always looking for ways to improve the live shopping experience for both brands and customers. Our latest live video shopping platform updates take another big step toward making the platform more efficient, user-friendly, and adaptable to real-world needs. Whether you’re a brand expert looking to refine your live shopping interactions or […]
Reflections on Ecommerce Expo 2024: The Future of Retail is Here
This year’s Ecommerce Expo was truly something special. The buzz around the future of retail was contagious, and we couldn’t have been more excited to meet so many forward-thinking individuals, all eager to step into the next chapter of eCommerce. One of the most rewarding moments for us was the incredible conversations at our stand. […]
Confer With named a Cool Vendor by Gartner®
Confer With has been named a 2024 Cool Vendor in Digital Commerce by Gartner®, highlighting our innovative live commerce solutions that transform online retail. Discover how we are leading the way in customer engagement and satisfaction.
Shop Face-to-Face: The Advantages of Live Video Shopping Over Live Chat in the Consumer Electronics Industry
The way consumers shop is constantly evolving, and the consumer electronics industry is no exception. With the rise of technology, shopping online has become the norm for many customers, but the human touch still plays an important role in the purchasing decision. As the demand for personal and convenient shopping experiences continues to grow, live video […]
Leveraging Virtual Clienteling for High-Ticket Items
Selling high-ticket items online can be challenging. Customers often need personalized attention and detailed information before making a purchase. This is where virtual clienteling comes in. This article explores strategies for leveraging virtual clienteling to sell high-value products and services effectively. Understanding Virtual Clienteling Virtual clienteling is the practice of offering personalized customer service […]
Celebrating Innovation: Confer With Named One of the Leading 100 Technology Innovators
We’re thrilled to share some fantastic news: Confer With has been recognized as one of the Leading 100 technology innovators by The Lead! This honour, particularly in the Customer Experience category, is a testament to our dedication to transforming the online shopping landscape. Transforming the Shopping Experience At Confer With, our mission is to […]
Enhancing E-commerce Personalization with Live Video: A Revolution in Online Shopping
Dive into how enhancing e-commerce personalization with live video can revolutionize online shopping, offering tailored and immersive experiences to meet consumer demands.
