How Businesses Can Improve Their NPS Score in Retail with Live Video Shopping
Net Promoter Score (NPS) is a crucial metric for businesses to measure customer satisfaction and loyalty. In today’s fast-paced world, customers expect seamless and personalised shopping experiences, and retailers are facing the challenge of keeping up with these demands. Live video shopping is a new way for retailers to provide customers with an immersive and […]
How to Create a Personalised Video Experience for the Jewellery and Watch Sector
In the luxurious jewellery and watch sector, providing a personalised and unique experience for customers is paramount in fostering brand loyalty and driving sales; the biggest innovators are using video experiences. By creating a refined video shopping experience for each customer, jewellery and watch brands can showcase their timeless products and services in a way […]
How to Create a Personalised Video Experience for the Home and Garden Sector
In the contemporary home and garden sector, providing a personalised and unique experience for customers is paramount in fostering brand loyalty and driving sales; the biggest innovators are using video experiences. By creating a versatile and convenient video shopping experience for each customer, home and garden brands can showcase their stylish products and services in […]
Live Video Shopping vs. Pre-recorded Product Videos: Which is More Effective for Sales?
Find out the difference between live video shopping and pre-recorded product videos, and which is more effective for driving online sales
How to Create a Personalised Video Experience for the Luxury SectorÂ
Learn how retailers can create the ultimate personalised video experience for the luxury sector with live one-to-one video shopping
How Does Video Commerce Replicate the In-store Shopping Experience?
Learn how businesses can use video commerce to replicate the in-store shopping experience when customers browse and purchase online
What is Live Commerce and Why it Matters in 2023 Planning
Find out more about the importance of live commerce, how it creates value, how to get started, and the trends we can expect to see.
10 Reasons Why You Need Live Video Shopping in 2023
Live video shopping can be described as a tool where live streaming and e-commerce intertwine to provide an in-store shopping experience online.
Where We’ve Been, and What We’ve Learnt
Hi! My name is Finn Campbell, and I am a Sales Representative at Confer With. You may have heard me speaking to your managers and CEOs, or even seen my introduction on LinkedIn (which by the way, has the most reactions out of ALL our posts, so you might want to check it out here). But […]
Meeting online customer expectations with one-to-one live video shopping
Modern consumers now expect a whole lot more from their online shopping experience than they did in the past. One-to-one live video shopping is the way for retailers to ensure their eCommerce platforms provide a standard of service to match what would be expected from in-store shopping. Â What is one-to-one live video shopping? […]
