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What is Confer With

What is Confer With

Video sales engagement for eCommerce

Video sales engagement for eCommerce
Engage more customers

Engage more customers

Confer With Connect

Confer With Connect

Website launcher

Website launcher

Clienteling

Clienteling
Over any channel

Over any channel

Shoppable video chat

Shoppable video chat

Shoppable audio chat

Shoppable audio chat

Shoppable sales chat

Shoppable sales chat
With market leading effectivness

With market leading effectivness

AI-assisted brand ambassadors

AI-assisted brand ambassadors

Product and asset sharing

Product and asset sharing

Shared basket

Shared basket
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Resources
Our clients

Our clients

Samsung

Samsung

Sony

Sony

Panasonic

Panasonic

John Lewis

John Lewis

More

More
Use cases

Use cases

Consumer electronics

Consumer electronics

Appliances

Appliances

Furniture

Furniture

Baby & nursery

Baby & nursery

Sporting goods

Sporting goods

Fashion

Fashion

Luxury

Luxury
Knowledge base

Knowledge base

Blog

Blog

Whitepapers

Whitepapers

About us

About us

Careers

Careers
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Pricing

Sony is revolutionising online shopping with Confer With Connect

Market-leading e-commerce customer engagement that drives sales

Revolutionizing the way brands and retailers connect with customers through live shoppable video calls, represented by professional product experts.

Want to try us out?

Call one of our friendly brand ambassadors right now

And learn all about the capabilities and experience of Confer With’s live shopping platform

Trusted by Leading Brands and Recognized by Industry Experts

Confer With Named a Gartner® 2024 Cool Vendor in Digital Commerce

Recognized in Gartner® Market Guide for Live Commerce in Retail

Leading 100 List Honoree

Innovative Tech Start-Ups Driving the Future of Brand to Consumer

Overall Winner

Recognized in 2024 Gartner® Hype Cycle™ for Digital Commerce

Silver

Best UX in eCommerce

Customer Champion

Most Innovative Retailer (Rest of World)

Confer With and L’Occitane Middle East

Fully managed video shopping solution

The Brand Ambassador program can train people to sell your brand and products within a day or two

What a fabulous option. The woman I spoke to, Jodie, was a delight and I feel better for meeting her and talking to her and she solved my problem about my Samsung Freezer immediately. Delighted

Real quotes from our clients’ customers

Reece delivered 5 star world class customer service!! He was SO patient, he was very knowledgeable about the samsung tvs i was looking at and extremely polite, friendly and courteous.

Real quotes from our clients’ customers

This was so so amazing Marvin was super helpful best experience ever buying a fridge!!! Thank you so much team

Real quotes from our clients’ customers

I want to say a big THANK YOU to the guy that attended to me this evening. He was superb! I wish all staff could be like him; Hughes will be making mega sales.

Real quotes from our clients’ customers

Connect to customers across DTC and multiple retail channels

Fantastic! Knowledgable instant answer. Perfect service. If you made this part of a to advert, loads of people would use it and increase your sales. Buying complicated products can feel hard. Reassurance that I’m on the right lines is worth its weight in gold. All credit to your colleague who answered my call. Thanks again

Real quotes from our clients’ customers

Excellent discussion over a video call. Very knowledgeable; answered all questions to my complete satisfaction, so I was able to decide which television to buy. Without a doubt, best online customer service experience ever!

Real quotes from our clients’ customers

GREAT service- one of the most innovative I have come across in online shopping. More should take it up! And Thankyou to your colleagues who are available into the evening to answer questions and give friendly and helpful advice

Real quotes from our clients’ customers

Absolutely brilliant service. Helped incredibly with sizing, styles, options and could even place in my basket ~ exceptional service.

Real quotes from our clients’ customers

Wow – amazing service – got the answer I needed straight away – cant get this on your competitor websites. Very impressed with this feature!

Real quotes from our clients’ customers

Excellent way of customer support. The lady was very polite, helpful and friendly. She gave me professional advice. All sorted within seconds! Very impressive!!

Real quotes from our clients’ customers

Elevate your customer experience using video commerce

Transform online shopping into a memorable and personalized experience for your customers

Happy customers

Our platform fosters personal connections, resulting in soaring customer satisfaction – NPS scores of 80 are the new normal.

Instant engagement

Connect directly with your online visitors in real-time, providing immediate assistance and enhancing their shopping journey.

Native experience

A seamless integration with your website, making all your products instantly shoppable.

Boosted sales

Experience a significant increase in conversions (20%+) and average order values (49%+), making your bottom-line smile.