The most effective Sales Chat for eCommerce
Your customers’ favourite shopping experience: video, now deployed into chat
Average conversion rates for Confer With video calls are 23%. We’ve taken the best elements of our video toolkit and applied them to chat.
Confer With Chat is different. Unlike generic chat, it’s designed for sales success, empowering businesses to track and optimise revenue-driven conversations – supporting teams with the right tools.
Confer With Sales Chat will help you with
Seamless product discovery & decision-making that converts at 15%
Product Sharing – boost conversion and basket size by connecting directly to your eCommerce suite. Helps agents and customers to explore alternatives and help customers find the right product to buy.
Image Sharing – grow conversion by Showcasing product visuals within chat sessions to enhance decision-making.
Add to Basket – agents and customer can add products directly to their shopping cart from chat.
Optimise sales conversations
AI Sales Assist – equip agents with real-time prompts to guide conversations toward successful sales outcomes. Boosts conversion by 50%.
Sales Tracking & Analytics – track which conversations drive sales, uncover key trends, and continuously improve your chat strategy.
Frictionless buying experience with 90+ CSAT scores
Escalate to Video – seamlessly transition from chat to live video for a more personalised, high-converting interaction.
Outsourced agents on hand
Pay As You Go – professional staff trained and available on a per use basis.
Highly Effective – platform performance stats on staff effectiveness.
Engage & influence purchase decisions
Sales Chat Universal Widget – Engage and convert high-intent shoppers at the point of consideration by answering their questions before they abandon their cart.
Tested by some of the worlds most recognised brands to drive engagement when it really matters.
