The most effective, the most favoured buying experience for customers is in retail.
Growth continues to be online but the online experience lacks soul, it misses human interaction, where customers can tell you what they want and you can show customers how your product meets their needs. This is what creates high customer satisfaction and loyalty.
How do you create a buying experience online that rivals the best, most immersive buying experience?
Confer With have analysed retail shopping experiences and combined them with the scale of AI and eCommerce to produce market leading effectiveness.
Professional, trained brand ambassadors who know your brand inside out. AI-assisted selling prompts for every product you sell that give structured selling behaviours that result in high customer satisfaction and high conversion.
Fully connected to your ecommerce engine, Confer With provides brand ambassadors access to your entire product catalogue that they can upsell, cross sell and downsell to maximise conversion and AOV.
Easily switch between browsing, chatting, getting support and engaging in live sessions, creating a fluid and cohesive shopping experience that supports your customers at every point.
Customers and brand ambassadors can add, remove and edit products in their eCommerce basket that can be purchased right away or saved for later purchases (and it’s all trackable!).
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