Categories
Virtual Appointments

How to Train your Remote Retail Team

Live video shopping requires ongoing training and support for your remote retail team and is the key factor in forging meaningful customer relationships. Your customers interact with this team on a daily, weekly and monthly basis, and for them, they represent your brand.   We have listed a few reasons as to why we think having […]

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26 Feb, 2021

How to Train your Retail Team on Video Calls

Empowering your team with the knowledge and skills required for mastering video commerce is a journey for everyone involved. These five steps will help equip you with the tools needed to coach and build an effective team to build meaningful customer relationships via video.

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8 Nov, 2020

Building a winning virtual appointments operation in retail

One of the key challenges of live video shopping is operational excellence. Learn how live video shopping enhances virtual appointments operations in retail. Concise guide on what to consider to build a winning team

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8 Nov, 2020

Setting up virtual appointments on your retail website: what to consider

A guide to deploying virtual appointments on your retail website – what to consider and how to enhance the customer experience using video commerce

Categories
Livestream Retail

How to Train your Retail Team on Video Calls

Empowering your team with the knowledge and skills required for mastering video commerce is a journey for everyone involved. These five steps will help equip you with the tools needed to coach and build an effective team to build meaningful customer relationships via video.

Related Articles

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22 Apr, 2021

How to Train your Remote Retail Team

Live video shopping requires ongoing training and support for your remote retail team and is the key factor in forging meaningful customer relationships. Your customers interact with this team on a daily, weekly and monthly basis, and for them, they represent your brand.   We have listed a few reasons as to why we think having […]

image alt

8 Nov, 2020

Building a winning virtual appointments operation in retail

One of the key challenges of live video shopping is operational excellence. Learn how live video shopping enhances virtual appointments operations in retail. Concise guide on what to consider to build a winning team

image alt

8 Nov, 2020

Setting up virtual appointments on your retail website: what to consider

A guide to deploying virtual appointments on your retail website – what to consider and how to enhance the customer experience using video commerce

Categories
Livestream Retail

Building a winning virtual appointments operation in retail

One of the key challenges of live video shopping is operational excellence. Learn how live video shopping enhances virtual appointments operations in retail. Concise guide on what to consider to build a winning team

Related Articles

image alt

22 Apr, 2021

How to Train your Remote Retail Team

Live video shopping requires ongoing training and support for your remote retail team and is the key factor in forging meaningful customer relationships. Your customers interact with this team on a daily, weekly and monthly basis, and for them, they represent your brand.   We have listed a few reasons as to why we think having […]

image alt

26 Feb, 2021

How to Train your Retail Team on Video Calls

Empowering your team with the knowledge and skills required for mastering video commerce is a journey for everyone involved. These five steps will help equip you with the tools needed to coach and build an effective team to build meaningful customer relationships via video.

image alt

8 Nov, 2020

Setting up virtual appointments on your retail website: what to consider

A guide to deploying virtual appointments on your retail website – what to consider and how to enhance the customer experience using video commerce

Categories
Livestream Retail

Setting up virtual appointments on your retail website: what to consider

A guide to deploying virtual appointments on your retail website – what to consider and how to enhance the customer experience using video commerce

Related Articles

image alt

22 Apr, 2021

How to Train your Remote Retail Team

Live video shopping requires ongoing training and support for your remote retail team and is the key factor in forging meaningful customer relationships. Your customers interact with this team on a daily, weekly and monthly basis, and for them, they represent your brand.   We have listed a few reasons as to why we think having […]

image alt

26 Feb, 2021

How to Train your Retail Team on Video Calls

Empowering your team with the knowledge and skills required for mastering video commerce is a journey for everyone involved. These five steps will help equip you with the tools needed to coach and build an effective team to build meaningful customer relationships via video.

image alt

8 Nov, 2020

Building a winning virtual appointments operation in retail

One of the key challenges of live video shopping is operational excellence. Learn how live video shopping enhances virtual appointments operations in retail. Concise guide on what to consider to build a winning team

Categories
Livestream eCommerce Livestream Retail omnichannel

Scaling video commerce – how the operating model is changing

This article talks through how the operating model of retail is the starting point in scaling video commerce, but by no means the end point. The retail operating model will now evolve quite quickly to adapt to the growth of video commerce.

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19 Nov, 2021

5 Tips to Maximise Customer Engagement with Live Video Shopping

The acceleration of eCommerce and live video shopping continues to gain momentum. In 2021, some of the biggest eCommerce investments were in video shopping. Collectively, a staggering $380 million has been invested with tech players including Instagram, TikTok, Facebook, Snapchat, Pinterest, YouTube and Amazon all experimenting with video commerce. And we are confident it shows no signs of slowing down. Perhaps you are already using […]

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16 Nov, 2021

Powering Mobile Commerce with Live Video Shopping 

Mobile commerce is growing at exponential rates. It is forecasted to have the biggest retail growth, exceeding traditional eCommerce and in-store shopping at 12.2%. Global mobile spending is expected to reach $270 billion by 2025 and with more customers tapping into mobile shopping, it’s a crucial channel to perfect.  Yet, more can be done. For example, 75% of eCommerce shopping was performed […]

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1 Oct, 2021

Online Shopping vs Brick-and-Mortar: what wins and what doesn’t

At Confer With, we discuss opportunities eCommerce can provide across personalisation, immersive experiences and product discovery. Today we look at what drives purchases and deters shoppers away from physical stores and online shopping. Research taken from YouGov and Retail Gazette illustrate the changes we are witnessing across the high street. The barriers to brick-and-mortar sales, moving away from […]