What Makes a Great Live Consultation? 5 Traits That Drive Conversion and Confidence
Live video consultation for eCommerce has become a key method of customer engagement, but not all live experiences are equal. High-value customers can tell the difference instantly! At Confer With, we’ve seen the most effective consultations share a common DNA: a blend of human empathy, product expertise, and digital fluency. When done well, a live […]
Going Live with Intent: The Questions That Make Live Video Commerce Work
Master live video commerce with this intent-led framework. Learn key questions, platform tips, and strategies to convert customers confidently.
What is Clienteling and Why it Matters in 2025
What is clienteling and why does it matter in 2025? For years, retailers have established meaningful customer relationships by using data-driven tools. Find out why it remains important.
What’s on the eCommerce Agenda for 2025: Social Commerce and Live Shopping
As far as eCommerce trends for 2025 go, social commerce and live shopping are certainly one of the top ones for brands looking to connect with modern shoppers. As we move into 2025, these two trends are not just buzzwords; they represent how brands engage, sell, and deliver personalized experiences. For retailers, the message is […]
Why Net Promoter Score (NPS) Is Critical for Your Business Growth
Net Promoter Score and customer loyalty are more than metrics—they’re essential drivers of business growth. One of the most reliable ways to measure customer loyalty and satisfaction is through Net Promoter Score (NPS). A high NPS doesn’t just signify that customers are satisfied; it indicates that they trust your brand, are likely to return, and […]
Confer With Achieves 37%+ E-Commerce Conversion Rates in Peak Trading
As we enter peak trading season, the numbers are already showing an incredible advantage for those using Confer With’s live video commerce platform. With a conversion rate of 37% and higher, Confer With delivers conversion success on par with physical retail, something traditional e-commerce has struggled to achieve. This holiday season, you have the chance […]
Elevating the Live Shopping Experience: Practice Mode, Chat Calls, and More in New Release
At Confer With, we’re always looking for ways to improve the live shopping experience for both brands and customers. Our latest live video shopping platform updates take another big step toward making the platform more efficient, user-friendly, and adaptable to real-world needs. Whether you’re a brand expert looking to refine your live shopping interactions or […]
How to achieve flexibility that fuels productivity and revenue
Online Retail Growth: Empowering Your Retail Sales Team with Flexibility Imagine empowering your retail team to assist customers from anywhere, without the need for a physical store. This isn’t just a futuristic idea—it’s happening now, and platforms like Confer With are at the forefront of this transformation. With the power of live video shopping, […]
Reflections on Ecommerce Expo 2024: The Future of Retail is Here
This year’s Ecommerce Expo was truly something special. The buzz around the future of retail was contagious, and we couldn’t have been more excited to meet so many forward-thinking individuals, all eager to step into the next chapter of eCommerce. One of the most rewarding moments for us was the incredible conversations at our stand. […]
Confer With named a Cool Vendor by Gartner®
Confer With has been named a 2024 Cool Vendor in Digital Commerce by Gartner®, highlighting our innovative live commerce solutions that transform online retail. Discover how we are leading the way in customer engagement and satisfaction.
