Elevate Customer Interactions with Intelligent Routing for Video Shopping
Introducing Intelligent Routing in Live Video Shopping Intelligent Routing in live video shopping is revolutionizing the era of seamless digital transactions. Customers now seek not only immediacy and precision but also a personalized touch. Our Intelligent Routing system is tailored to meet these modern customer expectations, enhancing each digital interaction with your brand. Why […]
Unlocking the Future of eCommerce: The Power of Personalized Recommendations in 1-2-1 Live Shopping
The online shopping landscape is constantly changing, with personalized recommendations in 1-2-1 Live Shopping at the forefront of this evolution. As we prepare for the eCommerce landscape of 2024 and beyond, personalization is becoming more of a necessity than a luxury. At the heart of this evolution is our state-of-the-art In-call Recommendation Engine. The […]
Redefining Live Calls: The Power of Full Inventory Access for the Hyper-Competitive eCommerce Landscape of 2024 and Beyond
Bridging the Gap between Physical and Digital Commerce Seamless Inventory Integration in eCommerce is a constant need in our ever-changing landscape. Discover how Confer With ensures that brand ambassadors have detailed product information right when they need it. Discover how Confer With ensures that your brand ambassadors have every product detail they need at their […]
How to Use Analytics to Identify Your Best Salespeople on Live Video Shopping
Introduction Using analytics in live video shopping (What is live video shopping?) has emerged as a powerful new way to sell products online. It allows businesses to connect with customers in real time and answer their questions about products, build relationships, and close deals. One of the most important aspects of live video shopping is […]
Discover Deeper Insights: Advanced Tracking for 1-2-1 Live Shopping
The customer journey in a 1-2-1 live shopping session is more than just a transaction—it’s a goldmine for advanced tracking and data-driven insights, shaping the future of your eCommerce strategy. As we look forward to a future dominated by Video Commerce, understanding insights form live video interaction will be invaluable for both video strategy, but […]
Reigniting Growth in a Flat eCommerce Economy
The eCommerce landscape has been facing its share of challenges, especially in the years 2022 and 2023. It’s time for strategic innovation in eCommerce, aimed at overcoming flat growth and paving the way for a more robust future.
Conversational Commerce in the Appliance Industry
The appliance industry is constantly evolving: from basic washing machines and kettles to high-spec fridges and vacuum cleaners. So, as new technologies emerge, brands must adapt to meet the changing needs of their customers. A new way for appliance brands to communicate with their consumers is conversational commerce. This enables them to connect with customers in real-time through […]
How to Create a Personalised Video Experience for the Beauty Sector
In the beauty sector, providing a personalised and unique experience for customers is paramount in fostering brand loyalty and driving sales; the biggest innovators are using video experiences. By creating a video shopping experience for each customer, beauty brands can showcase their products and services in a way that aligns with the customer’s preferences and […]
How Technology is Reshaping E-commerce Return Rate Management
The management of e-commerce return rates is a critical aspect of ensuring business profitability and customer satisfaction. In the digital era, technology plays a pivotal role in addressing return rates, offering opportunities to streamline processes and enhance the overall customer experience. But how is technology reshaping e-commerce return rate management, and what role does live […]
The Significance of NPS in Shaping an Effective E-commerce Strategy in 2023
In the rapidly evolving world of e-commerce, businesses are constantly seeking strategies to differentiate themselves and foster sustainable growth. In 2023, customer loyalty is paramount, making the Net Promoter Score (NPS) a crucial metric for measuring and enhancing customer loyalty. Although not a new trend in e-commerce, NPS scores can often be overlooked when it […]
Conversational Commerce in the Fashion Industry
Find out how brands are leveraging conversational commerce and what results the fashion industry are seeing .
Conversational Commerce in the Furniture Industry
The furniture industry is constantly evolving: from a new-age awareness of aesthetics and designs, to 3D modelling and virtual reality. So, as new technologies emerge, brands must adapt to meet the changing needs of their customers. A new way for furniture brands to communicate with their consumers is conversational commerce. This enables them to connect […]
