Going Live with Intent: The Questions That Make Live Video Commerce Work

Master live video commerce with this intent-led framework. Learn key questions, platform tips, and strategies to convert customers confidently.
Smart Staffing: The Overlooked Driver of Live Commerce Success

Live commerce only works if your staffing works. We’ve seen it first-hand, across launches with brands like Sony, Panasonic, and Hughes, the difference between high-performing sessions and missed opportunities often comes down to the basics: people, timing, and smart resource planning. Here’s what we’ve learned, and how we’re helping brands get it right. 1. Forecast demand, […]
What’s on the eCommerce Agenda for 2025: Social Commerce and Live Shopping

As far as eCommerce trends for 2025 go, social commerce and live shopping are certainly one of the top ones for brands looking to connect with modern shoppers. As we move into 2025, these two trends are not just buzzwords; they represent how brands engage, sell, and deliver personalized experiences. For retailers, the message is […]
How to Transform Every E-commerce Interaction into a Sales Opportunity

In e-commerce every customer interaction presents a unique opportunity to drive sales. However, turning these moments into meaningful, revenue-generating experiences requires more than just offering products online—it requires a strategy that focuses on creating seamless, engaging customer journeys—a live commerce sales strategy. At Confer With, we believe in empowering teams to transform every conversation into […]
A Guide to Improving E-commerce Conversion Rates

It’s no secret that eCommerce conversion rates sit low. But we are here to change that. The first step is to identify those underlying factors of why your conversion rates are falling flat, and what we can do to improve those rates for the long-term. Here, we explore some examples of how you can improve […]
Reflections on Ecommerce Expo 2024: The Future of Retail is Here

This year’s Ecommerce Expo was truly something special. The buzz around the future of retail was contagious, and we couldn’t have been more excited to meet so many forward-thinking individuals, all eager to step into the next chapter of eCommerce. One of the most rewarding moments for us was the incredible conversations at our stand. […]
The Future of Live Shopping: Immersive Techniques to Boost Engagement in 2024

In a traditional retail setting, interacting face-to-face with sales personnel, asking questions, and physically examining products create a level of reassurance and connection that online shopping has struggled to replicate—until now. Immersive online shopping is bridging this gap, creating experiences that closely mimic in-store shopping. As retail continues to evolve, live video shopping stands out […]
Shop Face-to-Face: The Advantages of Live Video Shopping Over Live Chat in the Consumer Electronics Industry

The way consumers shop is constantly evolving, and the consumer electronics industry is no exception. With the rise of technology, shopping online has become the norm for many customers, but the human touch still plays an important role in the purchasing decision. As the demand for personal and convenient shopping experiences continues to grow, live video […]
The Ultimate Guide to Virtual Sizing Technology in Fashion Retail

Discover how Virtual Sizing Technology is transforming fashion retail. This guide dives into AR and AI innovations reducing returns, boosting customer satisfaction, and increasing conversion rates.
Elevating E-Commerce Success with Our Advanced Personalization Tool: The Category-Based Widget

In the dynamic world of e-commerce, we recognize that personalization transcends being merely a trend—it stands as the cornerstone of enhancing customer satisfaction and bolstering engagement. At Confer With, our dedication to pushing the boundaries of e-commerce personalization tools has led us to develop a ground-breaking feature: the Category-Based Widget. This innovation introduces unmatched customization […]