Smart Staffing: The Overlooked Driver of Live Commerce Success

Live commerce staffing Confer With

Live commerce only works if your staffing works. We’ve seen it first-hand, across launches with brands like Sony, Panasonic, and Hughes, the difference between high-performing sessions and missed opportunities often comes down to the basics: people, timing, and smart resource planning. Here’s what we’ve learned, and how we’re helping brands get it right. 1. Forecast demand, […]

What’s on the eCommerce Agenda for 2025: Social Commerce and Live Shopping

Illustration of live shopping and social commerce as key eCommerce trends in 2025

As far as eCommerce trends for 2025 go, social commerce and live shopping are certainly one of the top ones for brands looking to connect with modern shoppers. As we move into 2025, these two trends are not just buzzwords; they represent how brands engage, sell, and deliver personalized experiences. For retailers, the message is […]

How to Transform Every E-commerce Interaction into a Sales Opportunity

How to Transform Every E-commerce Interaction into a Sales Opportunity

In e-commerce every customer interaction presents a unique opportunity to drive sales. However, turning these moments into meaningful, revenue-generating experiences requires more than just offering products online—it requires a strategy that focuses on creating seamless, engaging customer journeys—a live commerce sales strategy. At Confer With, we believe in empowering teams to transform every conversation into […]

A Guide to Improving E-commerce Conversion Rates

A Guide to Improving E-commerce Conversion Rates

It’s no secret that eCommerce conversion rates sit low. But we are here to change that. The first step is to identify those underlying factors of why your conversion rates are falling flat, and what we can do to improve those rates for the long-term. Here, we explore some examples of how you can improve […]

Reflections on Ecommerce Expo 2024: The Future of Retail is Here

confer with video shopping ecommerce expo

This year’s Ecommerce Expo was truly something special. The buzz around the future of retail was contagious, and we couldn’t have been more excited to meet so many forward-thinking individuals, all eager to step into the next chapter of eCommerce. One of the most rewarding moments for us was the incredible conversations at our stand. […]

The Future of Live Shopping: Immersive Techniques to Boost Engagement in 2024

Immersive Online Shopping

In a traditional retail setting, interacting face-to-face with sales personnel, asking questions, and physically examining products create a level of reassurance and connection that online shopping has struggled to replicate—until now. Immersive online shopping is bridging this gap, creating experiences that closely mimic in-store shopping. As retail continues to evolve, live video shopping stands out […]

Elevating E-Commerce Success with Our Advanced Personalization Tool: The Category-Based Widget

Elevating E-Commerce Success with Our Advanced Personalization Tool The Category-Based Widget

In the dynamic world of e-commerce, we recognize that personalization transcends being merely a trend—it stands as the cornerstone of enhancing customer satisfaction and bolstering engagement. At Confer With, our dedication to pushing the boundaries of e-commerce personalization tools has led us to develop a ground-breaking feature: the Category-Based Widget. This innovation introduces unmatched customization […]