Confer With Brand Ambassadors
An online shop full of Confer With brand ambassadors waiting to help your website shoppers, supported by AI
Online retailers can now outsource video calls to experienced sales representatives available during peak and out of store opening hours.
Through a fully white-labelled video contact centre, Confer With Brand Ambassadors connect with retailers’ customers on a personal level: sharing product images, information, alternatives, add-ons, and demos, supported by AI, all in real time.
Fully inclusive personal shopping service
Live 1-2-1 video calls drive conversions well above 20%, but they need resourcing​ and Confer With Brand Ambassadors are the solution
Our sales trainers have spent 1000’s of hours onboarding high performing sales teams for Live 1-2-1 Video Shopping. And they are now available to take calls from your online shoppers.
Only pay when your customers are having a live 1-2-1 Video conversation with your online customers.
Our Brand Ambassadors are available as
Stand alone
Our Brand Ambassadors can fully manage your video call needs, acting as your primary team for engaging customers. This option is perfect for businesses seeking a dedicated solution to enhance online customer interaction without the need for existing staff involvement.
Overflow
During peak times or unexpected surges in demand, our Ambassadors can seamlessly integrate with your team to handle excess calls. This ensures that every customer receives timely and personal attention, enhancing satisfaction and conversion rates.
Out of hours
Extend your business hours and capture more leads with our Ambassadors ready to take calls when your team is off the clock. This service ensures that your business is always accessible, offering flexibility to customers across different time zones.
Giving experts superpowers with AI Sales Assist
AI Sales Tool is designed to empower brand ambassadors and sales experts during live video shopping calls, helping them deliver an elevated customer experience with confidence and ease.
It simplifies access to product details, suggests solutions for customer objections, and provides tailored upsell and cross-sell recommendations.
Tech enabled selling
Our recommendation technology enables Confer With Brand Ambassadors to quickly replicate the experience of your best retail staff.
For Live 1-2-1 call, with the click of a button, brand ambassadors can share with customers:
Alternatives – a selection of other products you may like based on the item you’re looking at​.
Add Ons – complimentary items based on what you’re looking at (For a dress, you may want shoes, necklace, coat).
Confer With Brand Ambassadors deliver significant business value
Get in touch
Book an introduction to learn more about Confer With Brand AmbassadorsÂ
