Universal website launcher
Do you want to engage with 98% of customers who don’t buy from your website?
Problem is, you don’t know who needs help or what help they need.
What if you could invite customers to at key points in the customer journey to engage with highly trained brand ambassadors to help them choose the product that meets their needs.
Highly tested engagement program
Engage with customers throughout the journey in a way that actually enhances customer satisfaction
Product listing pages
Provide opportunity to help
Product description pages
Personalise support
Order journey
Reduce basket abandonment
Post order journey
Guide repeat purchases
Unrivalled engagement opportunities
All tested with multivariate to optimise customer experience so you can cater to your customer base.
Video engagement
Specialist mobile engagement
Standard chat engagement
Embedded website and
app components
Reduce website distraction
Clean up the experience by housing all external widgets in one universal launcher