The luxury industry has undergone significant changes in its customer interactions in recent years in response to the growth of digital communication. To engage with consumers more effectively, brands have had to adapt and discover new ways of communicating, which is the real of conversational commerce. Conversational commerce enables luxury brands to connect with customers […]
What is clienteling and why does it matter in 2021? For years, retailers have established meaningful customer relationships by using data-driven tools. Find out why it remains important during shop closures and COVID-19.
For decades, luxury retailers have embraced clients with bespoke experiences and personalised suggestions that encapsulated their brand’s utmost passion and style. To achieve this, personal stylists would deliver clienteling services to embody the luxury customer experience. However, replicating virtual clienteling services is complex in nature; D2C brands must uphold core values in their digital strategy. From delivering a personable and unforgettable journey, to keeping […]
Video Shopping and Influencers – With Live Stream Shopping gaining traction, Confer With looks at the impact beyond the demand awareness created by influencers and explores the impact on consideration.
Live video shopping has multiple retail applications – but what sectors is it best suited for? Here are 3 that will benefit greatly from video commerce
Live Video Shopping has a unique ability to protect luxury brands. Confer With gives you what you need to know and how you can use it to protect and ultimately enhance your brand.