What’s on the eCommerce Agenda for 2025: Social Commerce and Live Shopping

Illustration of live shopping and social commerce as key eCommerce trends in 2025

As far as eCommerce trends for 2025 go, social commerce and live shopping are certainly one of the top ones for brands looking to connect with modern shoppers. As we move into 2025, these two trends are not just buzzwords; they represent how brands engage, sell, and deliver personalized experiences. For retailers, the message is […]

The Future of Live Shopping: Immersive Techniques to Boost Engagement in 2024

Immersive Online Shopping

In a traditional retail setting, interacting face-to-face with sales personnel, asking questions, and physically examining products create a level of reassurance and connection that online shopping has struggled to replicate—until now. Immersive online shopping is bridging this gap, creating experiences that closely mimic in-store shopping. As retail continues to evolve, live video shopping stands out […]

Celebrating Innovation: Confer With Named One of the Leading 100 Technology Innovators

the lead 100 confer with customer experience

We’re thrilled to share some fantastic news: Confer With has been recognized as one of the Leading 100 technology innovators by The Lead! This honour, particularly in the Customer Experience category, is a testament to our dedication to transforming the online shopping landscape.   Transforming the Shopping Experience At Confer With, our mission is to […]

3 Major Trends in Personal Shopping to Watch Out For

Personal Shopping Strategy Major Trends

Personal shopping is evolving rapidly, driven by technological innovation and changing consumer behaviours (read “what is digital personal shopping”). As eCommerce adapts to this dynamic retail landscape, several trends are emerging that are set to redefine the personal shopping experience. From the convenience of live shopping to the integration of AI and sustainability concerns, these […]

Elevate Customer Interactions with Intelligent Routing for Video Shopping

Elevate Customer Interactions with Intelligent Routing for Video Shopping

Introducing Intelligent Routing in Live Video Shopping Intelligent Routing in live video shopping is revolutionizing the era of seamless digital transactions. Customers now seek not only immediacy and precision but also a personalized touch. Our Intelligent Routing system is tailored to meet these modern customer expectations, enhancing each digital interaction with your brand.   Why […]

The Complete Video Commerce and Live Streaming Definition Reference 

The Complete Video Commerce and Live Streaming Definition Reference 

New to video commerce and live streaming? Noticed a few different terms being bandied around? Video commerce, live stream commerce, live shopping. We have put together the ultimate jargon buster for you to navigate the world of live commerce.    Key umbrella terms Live shopping, live video shopping and live stream shopping One to one […]

How to Use Analytics to Identify Your Best Salespeople on Live Video Shopping 

How to Use Analytics to Identify Your Best Salespeople on Live Video Shopping 

Introduction  Using analytics in live video shopping (What is live video shopping?) has emerged as a powerful new way to sell products online. It allows businesses to connect with customers in real time and answer their questions about products, build relationships, and close deals.  One of the most important aspects of live video shopping is […]

Customer First: The Power of Live Video Commerce for Retail Staff and Their Customers

video commerce retail staff

In the world of e-commerce, putting the customer first has never been more important. The accelerated shift to online shopping over the past few years has left businesses looking for new and innovative ways to keep their customers engaged and satisfied. One of the most exciting trends in e-commerce is video commerce, and it’s poised […]