Categories
Future of Retail

What is Clienteling and Why it Matters in 2021

What is clienteling and why does it matter in 2021? For years, retailers have established meaningful customer relationships by using data-driven tools. Find out why it remains important during shop closures and COVID-19.

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16 Aug, 2022

Virtual Clienteling: How to Keep Luxury eCommerce Exquisite

For decades, luxury retailers have embraced clients with bespoke experiences and personalised suggestions that encapsulated their brand’s utmost passion and style. To achieve this, personal stylists would deliver clienteling services to embody the luxury customer experience. However, replicating virtual clienteling services is complex in nature; D2C brands must uphold core values in their digital strategy. From delivering a personable and unforgettable journey, to keeping […]

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18 May, 2021

How Conversational Commerce Supports Clienteling

Throughout lockdown, online shopping had been the saving grace for many retailers. A year on from the start of the UK lockdown, eCommerce sales accounted for 34.7% of all retailing for March 2021. Meanwhile, there are fewer customers entering brick-and-mortar stores, which has won over those lost consumers online. This has prompted brands to rethink their existing eCommerce system and digitise the shopping experience that wins customers but leads […]

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25 Mar, 2021

Why Retailers Should Invest in Virtual Clienteling

Virtual clienteling is redefining customer service and retailers should be reinventing their strategies to stay ahead of the curve. Here’s 5 reasons why virtual clienteling is important.

Categories
E-commerce Innovation Future of Retail

The Fashion use case for live video shopping

Live video Shopping makes sense for the fashion industry. In practice, how does it make sense? We bring to life the fashion use case – taking you step by step through how a live video shopping experience takes place in apparel.

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4 Feb, 2021

What is Clienteling and Why it Matters in 2021

What is clienteling and why does it matter in 2021? For years, retailers have established meaningful customer relationships by using data-driven tools. Find out why it remains important during shop closures and COVID-19.

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2 Sep, 2020

What trends will we see in e-commerce in 2021?

E-Commerce Trends for 2021 – Join us as we look into a new era of how consumers will shop online. What new trends will we see? Find out here.

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12 Aug, 2020

Three retail sectors suited to live video shopping

Live video shopping has multiple retail applications – but what sectors is it best suited for? Here are 3 that will benefit greatly from video commerce

Categories
omnichannel

What trends will we see in e-commerce in 2021?

E-Commerce Trends for 2021 – Join us as we look into a new era of how consumers will shop online. What new trends will we see? Find out here.

Related Articles

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1 Dec, 2022

How To 2023 Proof Your eCommerce Business

Find out how you can recession-proof your eCommerce business with our top three tactics in preparation for 2023.

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7 Nov, 2022

Confer With October Highlights

Marking the start of Q4, our live 1-2-1 video shopping platform has welcomed onboard a real mix of innovative companies, and with this update we wanted to share just a snippet of our successes with you. From a leading homeware designer to a Manchester-owned men’s fashion business launching live video shopping, to interviewing some of […]

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1 Nov, 2022

Where We’ve Been, and What We’ve Learnt

Hi! My name is Finn Campbell, and I am a Sales Representative at Confer With. You may have heard me speaking to your managers and CEOs, or even seen my introduction on LinkedIn (which by the way, has the most reactions out of ALL our posts, so you might want to check it out here). But […]

Categories
omnichannel

Three retail sectors suited to live video shopping

Live video shopping has multiple retail applications – but what sectors is it best suited for? Here are 3 that will benefit greatly from video commerce

Related Articles