What is Conversational Commerce?

conversational commerce

Conversational commerce is the ability for retailers to interact with their customers via online conversational channels. This enables customers to communicate with brands or retailers via live video shopping, live chat, and social media channels. Conversational commerce is significant in e-commerce because it opens the dialogue between customer and retailer, resulting in more established relationships. […]

What is Live Video Shopping?

what is live video shopping

Learn how retailers can market to their customers with live video shopping, what the benefits are of using it, and how to get started.

Confer With October Highlights

live video shopping October highlights

Marking the start of Q4, our live 1-2-1 video shopping platform has welcomed onboard a real mix of innovative companies, and with this update we wanted to share just a snippet of our successes with you. From a leading homeware designer to a Manchester-owned men’s fashion business launching live video shopping, to interviewing some of […]

Where We’ve Been, and What We’ve Learnt

live video shopping what we learned

Hi! My name is Finn Campbell, and I am a Sales Representative at Confer With. You may have heard me speaking to your managers and CEOs, or even seen my introduction on LinkedIn (which by the way, has the most reactions out of ALL our posts, so you might want to check it out here). But […]

Live 1-2-1 vs 2-way Video: Which One is the Real Future of Retail?

1-2-1 vs 2-way video

“At work, 38 percent of respondents favor video calls when collaborating with their team or customers on an important project.” – Business Wire Although it may appear that live 1-2-1 video shopping and 2-way video are merely synonyms for each other, that couldn’t be further from the truth. In fact, they differ greatly when it […]

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