What is Conversational Commerce?

Conversational commerce is the ability for retailers to interact with their customers via online conversational channels. This enables customers to communicate with brands or retailers via live video shopping, live chat, and social media channels. Conversational commerce is significant in e-commerce because it opens the dialogue between customer and retailer, resulting in more established relationships. […]
Basket Abandonment – Are We Looking at it The Wrong Way? Lessons from Physical Retail

Learn the reasons behind basket abandonment being higher in e-commerce than physical retail, and how video commerce helps this issue.
Live Video Shopping vs. Pre-recorded Product Videos: Which is More Effective for Sales?

Find out the difference between live video shopping and pre-recorded product videos, and which is more effective for driving online sales
How to Create a Personalised Video Experience for the Luxury Sector

Learn how retailers can create the ultimate personalised video experience for the luxury sector with live one-to-one video shopping
Live 1-2-1 Video Shopping Demonstration

Confer With’s live 1-2-1 video shopping demonstration showcases how customers connect to retail staff in real-time via a live video call.
What is Live Video Shopping?

Learn how retailers can market to their customers with live video shopping, what the benefits are of using it, and how to get started.
What is Live Commerce and Why it Matters in 2023 Planning

Find out more about the importance of live commerce, how it creates value, how to get started, and the trends we can expect to see.
Confer With October Highlights

Marking the start of Q4, our live 1-2-1 video shopping platform has welcomed onboard a real mix of innovative companies, and with this update we wanted to share just a snippet of our successes with you. From a leading homeware designer to a Manchester-owned men’s fashion business launching live video shopping, to interviewing some of […]
Where We’ve Been, and What We’ve Learnt

Hi! My name is Finn Campbell, and I am a Sales Representative at Confer With. You may have heard me speaking to your managers and CEOs, or even seen my introduction on LinkedIn (which by the way, has the most reactions out of ALL our posts, so you might want to check it out here). But […]
Live 1-2-1 vs 2-way Video: Which One is the Real Future of Retail?

“At work, 38 percent of respondents favor video calls when collaborating with their team or customers on an important project.” – Business Wire Although it may appear that live 1-2-1 video shopping and 2-way video are merely synonyms for each other, that couldn’t be further from the truth. In fact, they differ greatly when it […]