What’s on the eCommerce Agenda for 2025: Social Commerce and Live Shopping
As far as eCommerce trends for 2025 go, social commerce and live shopping are certainly one of the top ones for brands looking to connect with modern shoppers. As we move into 2025, these two trends are not just buzzwords; they represent how brands engage, sell, and deliver personalized experiences. For retailers, the message is […]
The Top 10 Video Commerce Predictions For 2024 And 2025
What is the outlook for Video Commerce in 2024 and 2025? We decided to do an outlook for 2 years, as we feel that Video commerce is at an inflection point. Video commerce is firmly on the agenda for many retailers and eCommerce operators alike. We have seen success and growth in the last 3 […]
Elevating Online Customer Support: Harnessing the Power of Live Shopping Ambassadors
Customer support stands as a critical pillar of success in mode eCommerce operations. However, many businesses face the challenge of reducing staff in customer support to meet profit targets, while striving to enhance service quality. A genuine conundrum for the customer service professional. This is where the innovative approach of live 1-on-1 shopping and live […]
3 Major Trends in Personal Shopping to Watch Out For
Personal shopping is evolving rapidly, driven by technological innovation and changing consumer behaviours (read “what is digital personal shopping”). As eCommerce adapts to this dynamic retail landscape, several trends are emerging that are set to redefine the personal shopping experience. From the convenience of live shopping to the integration of AI and sustainability concerns, these […]
