Categories
Livestream Retail

Footfall recovery updates – new lockdowns impacting commerce

Spikes in Covid 19 infections are evident in the North of England and Scotland. Regional footfall is slipping behind the national average in the East, North & Yorkshire, Scotland and Wales.

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24 Jun, 2020

What is footfall?

What are the various ways to define footfall and what are the decisions made in the back of footfall changes. The implications of the COVID-19 lockdown on footfall are discussed.

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16 Jun, 2020

News roundup – Retail reopening after lockdown

After 84 days of lockdown, non-essential retail stores are opening reopening to the great relief of shoppers and retailers alike. Here is roundup of essential news and analysis we have seen in the last 24 hours:

Categories
Livestream eCommerce omnichannel

Customer experience is hugely important online

Understanding that customer experience is real time underscores the importance of finding solutions that respond to customers needs in the same timeframe.

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Categories
Livestream Retail

Instore experts will help retail recover from lockdown

The road to retail recovery isn’t going to be easy for retail. Severely damaged footfall figures results in the need for quality of interaction between retail experts and shoppers rather than packed stores. Human capital is an asset the retailer utilise to help recovery.

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18 May, 2021

How Conversational Commerce Supports Clienteling

Throughout lockdown, online shopping had been the saving grace for many retailers. A year on from the start of the UK lockdown, eCommerce sales accounted for 34.7% of all retailing for March 2021. Meanwhile, there are fewer customers entering brick-and-mortar stores, which has won over those lost consumers online. This has prompted brands to rethink their existing eCommerce system and digitise the shopping experience that wins customers but leads […]

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7 May, 2021

Virtual Shopping – Everything You Need To Know

As we emerge from lockdown to revitalise the high-street there is no denying shopping habits have changed. From being glued to mobile devices at home, making impulse purchases and living a far more digitised life, the experience of in-store shopping is now being reflected online too. And while fewer consumers are shopping in the high-street, virtual shopping combines the best elements of online shopping and […]

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25 Mar, 2021

Why Retailers Should Invest in Virtual Clienteling

Virtual clienteling is redefining customer service and retailers should be reinventing their strategies to stay ahead of the curve. Here’s 5 reasons why virtual clienteling is important.

Categories
Livestream Retail

What is footfall?

What are the various ways to define footfall and what are the decisions made in the back of footfall changes. The implications of the COVID-19 lockdown on footfall are discussed.

Related Articles

image alt

17 Dec, 2020

Footfall recovery updates – new lockdowns impacting commerce

Spikes in Covid 19 infections are evident in the North of England and Scotland. Regional footfall is slipping behind the national average in the East, North & Yorkshire, Scotland and Wales.

image alt

16 Jun, 2020

News roundup – Retail reopening after lockdown

After 84 days of lockdown, non-essential retail stores are opening reopening to the great relief of shoppers and retailers alike. Here is roundup of essential news and analysis we have seen in the last 24 hours: