Since the explosion of digital dialogue, customer engagement has been more important than ever to a company’s survival in the modern world. Yet it remains one of the hardest things for companies to grasp.
1 Dec, 2022
Find out how you can recession-proof your eCommerce business with our top three tactics in preparation for 2023.
11 Oct, 2022
“At work, 38 percent of respondents favor video calls when collaborating with their team or customers on an important project.” – Business Wire Although it may appear that live 1-2-1 video shopping and 2-way video are merely synonyms for each other, that couldn’t be further from the truth. In fact, they differ greatly when it […]
4 Oct, 2022
Confer With Payments: The Latest Innovation to Ensure Customers Complete Their Purchases (and How Yours Can Too)
Picture this: 100 people enter your store and all of them head to the till to check out; only 30 of those customers actually complete their purchase. The rest leave their items at the till with no explanation. Now, you wouldn’t want this to happen in your physical store, so why let it happen on […]