How To 2023 Proof Your eCommerce Business
Find out how you can recession-proof your eCommerce business with our top three tactics in preparation for 2023.
Live 1-2-1 vs 2-way Video: Which One is the Real Future of Retail?
“At work, 38 percent of respondents favor video calls when collaborating with their team or customers on an important project.” – Business Wire Although it may appear that live 1-2-1 video shopping and 2-way video are merely synonyms for each other, that couldn’t be further from the truth. In fact, they differ greatly when it […]
Confer With Payments: The Latest Innovation to Ensure Customers Complete Their Purchases (and How Yours Can Too)
Picture this: 100 people enter your store and all of them head to the till to check out; only 30 of those customers actually complete their purchase. The rest leave their items at the till with no explanation. Now, you wouldn’t want this to happen in your physical store, so why let it happen on […]
Five Tips for Selling More On Video Calls
Increase your video call sales by following our 5 step guide.
Virtual Clienteling: How to Keep Luxury eCommerce Exquisite
For decades, luxury retailers have embraced clients with bespoke experiences and personalised suggestions that encapsulated their brand’s utmost passion and style. To achieve this, personal stylists would deliver clienteling services to embody the luxury customer experience. However, replicating virtual clienteling services is complex in nature; D2C brands must uphold core values in their digital strategy. From delivering a personable and unforgettable journey, to keeping […]
Will one-to-one live video shopping work for my brand?
With one-to-one live video shopping taking the world of eCommerce by storm, would it work for your brand? Well don’t worry, one-to-one video shopping has the potential to transform digital retail for a wide range of different products and brands.
One-to-one vs one-to-many live video shopping
With live video shopping now taking eCommerce by storm, you may have heard about “one-to-one” and “one-to many” and been left wondering what these terms actually mean? Lets talk about the difference between one-to-one and one-to-many, how to use them and which one would be better suited for your business.
Meeting online customer expectations with one-to-one live video shopping
Modern consumers now expect a whole lot more from their online shopping experience than they did in the past. One-to-one live video shopping is the way for retailers to ensure their eCommerce platforms provide a standard of service to match what would be expected from in-store shopping. What is one-to-one live video shopping? […]
One-to-one video shopping: 3 key ways it can transform the online shopping experience
One-to-one video shopping is transforming online shopping, in a rapidly shifting market for eCommerce. But what does one-to-one video shopping have to offer retailers, and how can you make the most of it for your business?
What is Virtual Shopping? The Next Big Thing in eCommerce
Virtual shopping has taken off in recent years as a way for retailers to incorporate the personalised and social customer experience of in-store shopping into their eCommerce platforms.