Live 1-2-1 vs 2-way Video: Which One is the Real Future of Retail?

1-2-1 vs 2-way video

“At work, 38 percent of respondents favor video calls when collaborating with their team or customers on an important project.” – Business Wire Although it may appear that live 1-2-1 video shopping and 2-way video are merely synonyms for each other, that couldn’t be further from the truth. In fact, they differ greatly when it […]

Virtual Clienteling: How to Keep Luxury eCommerce Exquisite

luxury

For decades, luxury retailers have embraced clients with bespoke experiences and personalised suggestions that encapsulated their brand’s utmost passion and style. To achieve this, personal stylists would deliver clienteling services to embody the luxury customer experience. However, replicating virtual clienteling services is complex in nature; D2C brands must uphold core values in their digital strategy. From delivering a personable and unforgettable journey, to keeping […]

Will one-to-one live video shopping work for my brand?

a person enjoying live video shopping

With one-to-one live video shopping taking the world of eCommerce by storm, would it work for your brand? Well don’t worry, one-to-one video shopping has the potential to transform digital retail for a wide range of different products and brands.

One-to-one vs one-to-many live video shopping

With live video shopping now taking eCommerce by storm, you may have heard about “one-to-one” and “one-to many” and been left wondering what these terms actually mean? Lets talk about the difference between one-to-one and one-to-many, how to use them and which one would be better suited for your business.

Meeting online customer expectations with one-to-one live video shopping

Shoppertainment

Modern consumers now expect a whole lot more from their online shopping experience than they did in the past. One-to-one live video shopping is the way for retailers to ensure their eCommerce platforms provide a standard of service to match what would be expected from in-store shopping.   What is one-to-one live video shopping?   […]