Confer With x Appointedd are celebrating the start of a cutting-edge partnership. The joint solution will power virtual customer experiences that drives higher basket values, conversions and personalised experiences.
Category: Virtual Appointments
Live video shopping requires ongoing training and support for your remote retail team and is the key factor in forging meaningful customer relationships. Your customers interact with this team on a daily, weekly and monthly basis, and for them, they represent your brand. We have listed a few reasons as to why we think having […]
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Enhancing Customer Relationships with our Expert Booking Tools
Confer With’s recent updates allows for a more seamless customer journey where the expert can rebook and copy dedicated product links in the video call. Let’s check them out. The expert rebooking update Confer With strives to make the customer journey as interactive and collaborative as possible, which is why our matching feature is […]
Using Zoom for retail virtual appointments? Here’s what you are missing out on
Zoom and traditional video calling software offered a quick to market solution. Now there are new opportunities to explore immersive video commerce. Here’s 5 reasons why you should change.
Virtual Clienteling: How to Keep Luxury eCommerce Exquisite
For decades, luxury retailers have embraced clients with bespoke experiences and personalised suggestions that encapsulated the brand’s utmost passion and style. To achieve this, personal stylists would deliver clienteling services to embody the luxury customer experience. However, replicating virtual clienteling services is complex in nature. D2C brands must uphold core values in their digital strategy. From delivering a personable and unforgettable journey, to keeping […]
Since 2020, our lives have drastically been digitised, for better and for worse. Whether we are suffering from Zoom fatigue to questionable impulse purchases – day to day activities are now taking place online and that includes retail virtual appointments. In this article, we’ll talk about the impact of online appointments and whether they’ll redefine the future of […]
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Redefining The Online Customer Experience With Live Video Shopping
The online customer experience, what does it all mean? Rising customer expectations, blended retail experiences and hyper-personalisation have been at the forefront of retail leaders minds – for good reason. COVID-19 served as a catalyst for the retail revolution, with many consumers spending more time online and subsequently driving record-breaking eCommerce sales. COVID-19 also served as a catalyst for innovation – […]
Adapt to Online Shopping Boom with Live Video Shopping
The online shopping demand is growing with no intention of slowing down. By the end of 2021, there will be an estimated 2.14 billion digital buyers, globally. Combine that the unfortunate rise in store closures and this number is only expected to rise. This prompts the question – how can businesses adapt to the increase in […]
What is Live-Stream Shopping? Why Should Brands Get Involved?
What Is Live-Stream Shopping? Comprehensive article describing what it is, how live-stream shopping is being implemented, the different approaches, the outcomes and possibilities for brands.