Confer WithWelcome to the future of retail – Articles relating to trends in livestream retail and the technologies that empower effective clienteling.
Learn why your consumer electronic brand can maximise online sales with live video shopping
23 Mar, 2021
How can you sell high consideration technology products online? Find out in this use case.
Learn how to perfect your one to many or one to one live stream script in our guide.
15 Sep, 2021
We’ve covered our fair share of live streaming articles. The reoccurring message is its mass popularity in China is transferring to the Western world. It’s important for brands to stay relevant as we are moving into a more hybrid approach to selling. If you are new to live streams then be sure to check out […]
12 Feb, 2021
Omnichannel marketing removes barriers. Live stream shopping builds bridges between the virtual and physical space. Find out how your business and customers can benefit from creating a meaningful shopping experience
15 Jan, 2021
What Is Live-Stream Shopping? Comprehensive article describing what it is, how live-stream shopping is being implemented, the different approaches, the outcomes and possibilities for brands.
The add ons feature empowers retail experts to share a variety of products which are similar in nature and compliment the customer’s core product.
9 Jul, 2021
Confer With has revolutionised the way in which brands interact with their customers through live video shopping. By allowing customers to book appointments, the expert is able to personalise the experience, based on the information they already have. This leads to several vital outcomes, such as higher conversion rates, and a higher rate of satisfaction. With our appointments booking feature, […]
1 Jul, 2021
How can the virtual shared basket power 10x conversions Online Cart abandonment is a growing worry among the retail industry. Confer With aims to power conversions through its core feature – the virtual shared basket. It now offers them an opportunity to collectively tailor the basket and products to their needs and wants, together, with […]
23 Jun, 2021
To help bridge the gap between physical and digital, our suggestions feature enables virtual retail teams with tools to upsell, down-sell, and cross-sell straight from the recommendation engine. There is an overwhelming demand for online retailers to replicate in-store interactions. Customers are no longer placing priority on brands who deliver just on price, but those who deliver on […]
For decades, luxury retailers have embraced clients with bespoke experiences and personalised suggestions that encapsulated the brand’s utmost passion and style. To achieve this, personal stylists would deliver clienteling services to embody the luxury customer experience. However, replicating virtual clienteling services is complex in nature. D2C brands must uphold core values in their digital strategy. From delivering a personable and unforgettable journey, to keeping […]
18 May, 2021
Throughout lockdown, online shopping had been the saving grace for many retailers. A year on from the start of the UK lockdown, eCommerce sales accounted for 34.7% of all retailing for March 2021. Meanwhile, there are fewer customers entering brick-and-mortar stores, which has won over those lost consumers online. This has prompted brands to rethink their existing eCommerce system and digitise the shopping experience that wins customers but leads […]
25 Mar, 2021
Virtual clienteling is redefining customer service and retailers should be reinventing their strategies to stay ahead of the curve. Here’s 5 reasons why virtual clienteling is important.
4 Feb, 2021
What is clienteling and why does it matter in 2021? For years, retailers have established meaningful customer relationships by using data-driven tools. Find out why it remains important during shop closures and COVID-19.
Confer With has disrupted and transformed the way online brands can connect to their customers via live video shopping. Here we talk about our demonstration feature which empowers retail teams to display imagery, video and product specifications from their entire product inventory. Since the birth of the pandemic, the announcement of store closures and social […]
28 Jul, 2021
The add ons feature empowers retail experts to share a variety of products which are similar in nature and compliment the customer’s core product.
9 Jul, 2021
Confer With has revolutionised the way in which brands interact with their customers through live video shopping. By allowing customers to book appointments, the expert is able to personalise the experience, based on the information they already have. This leads to several vital outcomes, such as higher conversion rates, and a higher rate of satisfaction. With our appointments booking feature, […]
1 Jul, 2021
How can the virtual shared basket power 10x conversions Online Cart abandonment is a growing worry among the retail industry. Confer With aims to power conversions through its core feature – the virtual shared basket. It now offers them an opportunity to collectively tailor the basket and products to their needs and wants, together, with […]
How can phygital retail support the new digital consumer? Throughout the pandemic, the use of digital services rose to record levels, but this dramatic push was influenced by the heavy physical restrictions in place. As restrictions ease in 2021 and digital consumers have the option to switch again – what will happen? Will they stay […]
19 Nov, 2021
The acceleration of eCommerce and live video shopping continues to gain momentum. In 2021, some of the biggest eCommerce investments were in video shopping. Collectively, a staggering $380 million has been invested with tech players including Instagram, TikTok, Facebook, Snapchat, Pinterest, YouTube and Amazon all experimenting with video commerce. And we are confident it shows no signs of slowing down. Perhaps you are already using […]
18 Oct, 2021
In 2009, CEO and founder of IMShopping, Prashant Nedungadi said: “no level of automation can replace the human touch, shoppers still want real people to help them purchase products, even in a digital setting”. Since then, eCommerce sales have risen to record levels, but we are not here to talk about that. We are here to talk about why your brand still […]
1 Oct, 2021
At Confer With, we discuss opportunities eCommerce can provide across personalisation, immersive experiences and product discovery. Today we look at what drives purchases and deters shoppers away from physical stores and online shopping. Research taken from YouGov and Retail Gazette illustrate the changes we are witnessing across the high street. The barriers to brick-and-mortar sales, moving away from […]
How do you improve watch sales in a socially distanced retail environment? Here is the use case for improving conversion and average order value via live video shopping.
What’s the big deal surrounding conversational commerce? eCommerce websites have often missed the shot when it comes to personalisation and instead delivers intrusive marketing in the form of pop-ups, email marketing and retargeting messages, which no longer hold any purpose. This means what should be a frictionless online shopping journey often results in frustrated customers experiencing poor navigation. […]
18 May, 2021
Throughout lockdown, online shopping had been the saving grace for many retailers. A year on from the start of the UK lockdown, eCommerce sales accounted for 34.7% of all retailing for March 2021. Meanwhile, there are fewer customers entering brick-and-mortar stores, which has won over those lost consumers online. This has prompted brands to rethink their existing eCommerce system and digitise the shopping experience that wins customers but leads […]
It’s no secret that eCommerce conversion rates sit low. But we are here to change that. The first step is to identify those underlying factors of why your conversion rates are falling flat, and what we can do to improve those rates for the long-term. Here, we explore some examples of how you can improve […]
1 Nov, 2021
This guide will go through what is influencing your low conversion rates and steps in how you can improve that. We all like a short and sweet introduction, so let’s get to it. What is the average conversion rate on Shopify? With all good guides, it’s good to know what the benchmark is. From a recent survey by Littledata, […]
4 Nov, 2020
We all know demand collapses after Black Friday and recovers slowly. Video Commerce using live shopping provides a way to recover demand fast.
23 Sep, 2020
How does live video shopping improve conversion? The good news is that the best of Retail eCommerce combine to supercharge conversion. This article breaks down the elements of a successful conversion in face to face video commerce.
How can you sell high consideration technology products online? Find out in this use case.
21 Jan, 2022
Learn why your consumer electronic brand can maximise online sales with live video shopping