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Clienteling Livestream eCommerce Livestream Retail

Virtual Clienteling: How to Keep Luxury eCommerce Exquisite

For decades, luxury retailers have embraced clients with bespoke experiences and personalised suggestions that encapsulated the brand’s utmost passion and style. To achieve this, personal stylists would deliver clienteling services to embody the luxury customer experience. However, replicating virtual clienteling services is complex in nature. D2C brands must uphold core values in their digital strategy. From delivering a personable and unforgettable journey, to keeping […]

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18 May, 2021

How Conversational Commerce Supports Clienteling

Throughout lockdown, online shopping had been the saving grace for many retailers. A year on from the start of the UK lockdown, eCommerce sales accounted for 34.7% of all retailing for March 2021. Meanwhile, there are fewer customers entering brick-and-mortar stores, which has won over those lost consumers online. This has prompted brands to rethink their existing eCommerce system and digitise the shopping experience that wins customers but leads […]

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25 Mar, 2021

Why Retailers Should Invest in Virtual Clienteling

Virtual clienteling is redefining customer service and retailers should be reinventing their strategies to stay ahead of the curve. Here’s 5 reasons why virtual clienteling is important.

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4 Feb, 2021

What is Clienteling and Why it Matters in 2021

What is clienteling and why does it matter in 2021? For years, retailers have established meaningful customer relationships by using data-driven tools. Find out why it remains important during shop closures and COVID-19.

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Livestream eCommerce Product Feature

How Confer With are Changing the eCommerce Game with the Alternatives Feature

To help bridge the gap between physical and digital, our suggestions feature enables virtual retail teams with tools to upsell, down-sell, and cross-sell straight from the recommendation engine. There is an overwhelming demand for online retailers to replicate in-store interactions. Customers are no longer placing priority on brands who deliver just on price, but those who deliver on […]

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26 May, 2022

Meeting customer expectations for eCommerce using one-to-one live video shopping

Modern consumers now expect a whole lot more from their online shopping experience than they did in the past. One-to-one live video shopping is the way for retailers to ensure their eCommerce platforms provide a standard of service to match what would be expected from in-store shopping. What is one-to-one live video shopping? One-to-one live […]

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9 May, 2022

Live video shopping: a step by step guide to getting it on your website

In this step-by-step guide we will take you through the process of bringing live video shopping over to your eCommerce platform.

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14 Mar, 2022

Deploy live video calls in minutes with Confer With Little

Whether you want a quick to market solution or wish to experiment with live video calls before committing to a full integration, Confer With Little may be for you.

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Livestream eCommerce Livestream Retail Product Feature

Transforming eCommerce With Our Immersion Tools

Confer With has disrupted and transformed the way online brands can connect to their customers via live video shopping. Here we talk about our demonstration feature which empowers retail teams to display imagery, video and product specifications from their entire product inventory. Since the birth of the pandemic, the announcement of store closures and social […]

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26 May, 2022

Meeting customer expectations for eCommerce using one-to-one live video shopping

Modern consumers now expect a whole lot more from their online shopping experience than they did in the past. One-to-one live video shopping is the way for retailers to ensure their eCommerce platforms provide a standard of service to match what would be expected from in-store shopping. What is one-to-one live video shopping? One-to-one live […]

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9 May, 2022

Live video shopping: a step by step guide to getting it on your website

In this step-by-step guide we will take you through the process of bringing live video shopping over to your eCommerce platform.

image alt

14 Mar, 2022

Deploy live video calls in minutes with Confer With Little

Whether you want a quick to market solution or wish to experiment with live video calls before committing to a full integration, Confer With Little may be for you.

Categories
Livestream eCommerce Virtual Appointments Virtual Shopping

Powering Online Retail Customer Experiences: Confer With x Appointedd

Confer With x Appointedd are celebrating the start of a cutting-edge partnership. The joint solution will power virtual customer experiences that drives higher basket values, conversions and personalised experiences.

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31 May, 2022

Will one-to-one live video shopping work for my brand?

With one-to-one live video shopping taking the world of eCommerce by storm, would it work for your brand? Well don’t worry, one-to-one video shopping has the potential to transform digital retail for a wide range of different products and brands.

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29 May, 2022

One-to-one vs one-to-many live video shopping

With live video shopping now taking eCommerce by storm, you may have heard about “one-to-one” and “one-to many” and been left wondering what these terms actually mean? Lets talk about the difference between one-to-one and one-to-many, how to use them and which one would be better suited for your business.

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26 May, 2022

Meeting customer expectations for eCommerce using one-to-one live video shopping

Modern consumers now expect a whole lot more from their online shopping experience than they did in the past. One-to-one live video shopping is the way for retailers to ensure their eCommerce platforms provide a standard of service to match what would be expected from in-store shopping. What is one-to-one live video shopping? One-to-one live […]

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Livestream eCommerce

The Top 5 Benefits of Headless Commerce

Headless commerce opens opportunities for eCommerce stores to get creative without back-office constraints. In a previous article (which we’d love for you to check out!) we spoke about how live video shopping is a great headless commerce tool to drive revenue through digital touchpoints and how it leverages data to operate a fully immersive store […]

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1 Nov, 2021

Shopify Guide: How to Increase Your Conversion Rate

This guide will go through what is influencing your low conversion rates and steps in how you can improve that. We all like a short and sweet introduction, so let’s get to it. What is the average conversion rate on Shopify?  With all good guides, it’s good to know what the benchmark is. From a recent survey by Littledata, […]

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3 Jan, 2021

How does headless commerce relate to video commerce?

How does headless commerce power the growth of video commerce? Confer With that sits on top of a headless commerce platform – enhancing the customer experience

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Livestream eCommerce

Shoppable Video: The Future of Retail?

With more of us reaching for our phones to make purchases, logging on our desktops to make attend crucial appointments and making more online purchases, shoppable video is a perfect match for our changing behaviour. In this article, we are looking at shoppable video. What to expect: What is shoppable video? Why interactive eCommerce has […]

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23 Aug, 2021

A Guide to Shoppable Video Platforms – Which One is Right for you?

From TikTok, Snapchat to Instagram, we explore one to many and one to one shoppable video.

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Livestream eCommerce Livestream Retail

Buying Watches via Live Video Shopping – The Use Case

How do you improve watch sales in a socially distanced retail environment? Here is the use case for improving conversion and average order value via live video shopping.

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Livestream eCommerce

What is Phygital? The Future of Retail

Phygital – a contradictory marriage of physical and digital that will undoubtedly transform the way we shop. In this article, we uncover what it means, its impact on retail and why brands should follow suit.

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10 Jun, 2021

How Phygital Retail Supports The New Digital Consumer

How can phygital retail support the new digital consumer? Throughout the pandemic, the use of digital services rose to record levels, but this dramatic push was influenced by the heavy physical restrictions in place. As restrictions ease in 2021 and digital consumers have the option to switch again – what will happen? Will they stay […]

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Livestream eCommerce

Redefining The Online Customer Experience With Live Video Shopping

The online customer experience, what does it all mean? Rising customer expectations, blended retail experiences and hyper-personalisation have been at the forefront of retail leaders minds – for good reason. COVID-19 served as a catalyst for the retail revolution, with many consumers spending more time online and subsequently driving record-breaking eCommerce sales. COVID-19 also served as a catalyst for innovation – […]

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31 May, 2022

Will one-to-one live video shopping work for my brand?

With one-to-one live video shopping taking the world of eCommerce by storm, would it work for your brand? Well don’t worry, one-to-one video shopping has the potential to transform digital retail for a wide range of different products and brands.

image alt

29 May, 2022

One-to-one vs one-to-many live video shopping

With live video shopping now taking eCommerce by storm, you may have heard about “one-to-one” and “one-to many” and been left wondering what these terms actually mean? Lets talk about the difference between one-to-one and one-to-many, how to use them and which one would be better suited for your business.

image alt

26 May, 2022

Meeting customer expectations for eCommerce using one-to-one live video shopping

Modern consumers now expect a whole lot more from their online shopping experience than they did in the past. One-to-one live video shopping is the way for retailers to ensure their eCommerce platforms provide a standard of service to match what would be expected from in-store shopping. What is one-to-one live video shopping? One-to-one live […]

Categories
Livestream eCommerce Livestream Retail omnichannel

Consumer Electronics Use Case – How to Sell via Live Video Shopping

How can you sell high consideration technology products online? Find out in this use case.

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21 Jan, 2022

5 Reasons Why Consumer Electronic Brands Need Live Video Shopping 

Learn why your consumer electronic brand can maximise online sales with live video shopping