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Future of Retail Virtual Shopping

Highest Performing Video Sales Team Now Available to Convert Your Website Shoppers

Everything you need to know about our revolutionary Confer With video sales team, and how they can convert your website shoppers.

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Categories
Future of Retail

What is Phygital? The Future of Retail

Phygital – a contradictory marriage of physical and digital that will undoubtedly transform the way we shop. In this article, we uncover what it means, its impact on retail and why brands should follow suit.

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10 Jun, 2021

How Phygital Retail Supports The New Digital Consumer

How can phygital retail support the new digital consumer? Throughout the pandemic, the use of digital services rose to record levels, but this dramatic push was influenced by the heavy physical restrictions in place. As restrictions ease in 2021 and digital consumers have the option to switch again – what will happen? Will they stay […]

Categories
Future of Retail

Virtual Clienteling: How to Keep Luxury eCommerce Exquisite

For decades, luxury retailers have embraced clients with bespoke experiences and personalised suggestions that encapsulated their brand’s utmost passion and style. To achieve this, personal stylists would deliver clienteling services to embody the luxury customer experience. However, replicating virtual clienteling services is complex in nature; D2C brands must uphold core values in their digital strategy. From delivering a personable and unforgettable journey, to keeping […]

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18 May, 2021

How Conversational Commerce Supports Clienteling

Throughout lockdown, online shopping had been the saving grace for many retailers. A year on from the start of the UK lockdown, eCommerce sales accounted for 34.7% of all retailing for March 2021. Meanwhile, there are fewer customers entering brick-and-mortar stores, which has won over those lost consumers online. This has prompted brands to rethink their existing eCommerce system and digitise the shopping experience that wins customers but leads […]

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25 Mar, 2021

Why Retailers Should Invest in Virtual Clienteling

Virtual clienteling is redefining customer service and retailers should be reinventing their strategies to stay ahead of the curve. Here’s 5 reasons why virtual clienteling is important.

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4 Feb, 2021

What is Clienteling and Why it Matters in 2021

What is clienteling and why does it matter in 2021? For years, retailers have established meaningful customer relationships by using data-driven tools. Find out why it remains important during shop closures and COVID-19.

Categories
E-commerce Innovation Future of Retail

Live Commerce: 5 Reasons Why It’s The Next Big Thing in eCommerce

Find out what live commerce is and why retailers are taking note.

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27 Sep, 2022

Highest Performing Video Sales Team Now Available to Convert Your Website Shoppers

Everything you need to know about our revolutionary Confer With video sales team, and how they can convert your website shoppers.

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11 Aug, 2022

Will one-to-one live video shopping work for my brand?

With one-to-one live video shopping taking the world of eCommerce by storm, would it work for your brand? Well don’t worry, one-to-one video shopping has the potential to transform digital retail for a wide range of different products and brands.

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26 Jul, 2022

1-2-1 Video Shopping Platform ConferWith Wins Walgreens Boots Brand Challenge

Walgreens Boots Alliance will trial ConferWith platform to help shoppers receive a better personalised healthcare experience.

Categories
Future of Retail

Power your online to offline (O2O) strategy with live video shopping

The pandemic flipped retail on its head with many brands turning 100% eCommerce within a matter of weeks. But as we are now finding our feet again, retail has become an incredibly exciting space. You could argue it is filled with uncertainty, but it is a time to capture this new demand in online to offline […]

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27 Sep, 2022

Highest Performing Video Sales Team Now Available to Convert Your Website Shoppers

Everything you need to know about our revolutionary Confer With video sales team, and how they can convert your website shoppers.

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22 Aug, 2022

Five Tips for Selling More On Video Calls 

Increase your video call sales by following our 5 step guide.

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11 Aug, 2022

Will one-to-one live video shopping work for my brand?

With one-to-one live video shopping taking the world of eCommerce by storm, would it work for your brand? Well don’t worry, one-to-one video shopping has the potential to transform digital retail for a wide range of different products and brands.

Categories
Future of Retail

Powering Online Retail Customer Experiences: Confer With x Appointedd

Confer With x Appointedd are celebrating the start of a cutting-edge partnership. The joint solution will power virtual customer experiences that drives higher basket values, conversions and personalised experiences.

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22 Aug, 2022

Five Tips for Selling More On Video Calls 

Increase your video call sales by following our 5 step guide.

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11 Aug, 2022

Will one-to-one live video shopping work for my brand?

With one-to-one live video shopping taking the world of eCommerce by storm, would it work for your brand? Well don’t worry, one-to-one video shopping has the potential to transform digital retail for a wide range of different products and brands.

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29 May, 2022

One-to-one vs one-to-many live video shopping

With live video shopping now taking eCommerce by storm, you may have heard about “one-to-one” and “one-to many” and been left wondering what these terms actually mean? Lets talk about the difference between one-to-one and one-to-many, how to use them and which one would be better suited for your business.

Categories
Future of Retail

How Phygital Retail Supports The New Digital Consumer

How can phygital retail support the new digital consumer? Throughout the pandemic, the use of digital services rose to record levels, but this dramatic push was influenced by the heavy physical restrictions in place. As restrictions ease in 2021 and digital consumers have the option to switch again – what will happen? Will they stay […]

Related Articles

image alt

22 Aug, 2022

Five Tips for Selling More On Video Calls 

Increase your video call sales by following our 5 step guide.

image alt

11 Aug, 2022

Will one-to-one live video shopping work for my brand?

With one-to-one live video shopping taking the world of eCommerce by storm, would it work for your brand? Well don’t worry, one-to-one video shopping has the potential to transform digital retail for a wide range of different products and brands.

image alt

29 May, 2022

One-to-one vs one-to-many live video shopping

With live video shopping now taking eCommerce by storm, you may have heard about “one-to-one” and “one-to many” and been left wondering what these terms actually mean? Lets talk about the difference between one-to-one and one-to-many, how to use them and which one would be better suited for your business.

Categories
E-commerce Innovation Future of Retail

Shoppable Video: The Future of Retail?

With more of us reaching for our phones to make purchases, logging on our desktops to make attend crucial appointments and making more online purchases, shoppable video is a perfect match for our changing behaviour. In this article, we are looking at shoppable video. What to expect: What is shoppable video? Why interactive eCommerce has […]

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23 Aug, 2021

A Guide to Shoppable Video Platforms – Which One is Right for you?

From TikTok, Snapchat to Instagram, we explore one to many and one to one shoppable video.

Categories
Future of Retail

How to Train your Remote Retail Team

Live video shopping requires ongoing training and support for your remote retail team and is the key factor in forging meaningful customer relationships. Your customers interact with this team on a daily, weekly and monthly basis, and for them, they represent your brand.   We have listed a few reasons as to why we think having […]

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26 Feb, 2021

How to Train your Retail Team on Video Calls

Empowering your team with the knowledge and skills required for mastering video commerce is a journey for everyone involved. These five steps will help equip you with the tools needed to coach and build an effective team to build meaningful customer relationships via video.

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8 Nov, 2020

Building a winning virtual appointments operation in retail

One of the key challenges of live video shopping is operational excellence. Learn how live video shopping enhances virtual appointments operations in retail. Concise guide on what to consider to build a winning team

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8 Nov, 2020

Setting up virtual appointments on your retail website: what to consider

A guide to deploying virtual appointments on your retail website – what to consider and how to enhance the customer experience using video commerce

Categories
Future of Retail

Virtual Appointments: The Future of Retail?

Since 2020, our lives have drastically been digitised. Whether we are suffering from Zoom fatigue to questionable impulse purchases – day to day activities are now taking place online and that includes retail virtual appointments. In this article, we’ll talk about the impact of online appointments and whether they’ll redefine the future of retail shopping.   What to expect […]

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27 Sep, 2022

Highest Performing Video Sales Team Now Available to Convert Your Website Shoppers

Everything you need to know about our revolutionary Confer With video sales team, and how they can convert your website shoppers.

image alt

31 Aug, 2022

What is Phygital? The Future of Retail

Phygital – a contradictory marriage of physical and digital that will undoubtedly transform the way we shop. In this article, we uncover what it means, its impact on retail and why brands should follow suit.

image alt

10 Aug, 2022

The Evolution of Video Shopping Software – where do you fit?

Video shopping has evolved across three stages, with the most immersive being connected video commerce. Where do you find yourself among the three stages?