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Livestream eCommerce Livestream Retail omnichannel

What is Live-Stream Shopping? Why Should Brands Get Involved?

What Is Live-Stream Shopping? Comprehensive article describing what it is, how live-stream shopping is being implemented, the different approaches, the outcomes and possibilities for brands.

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26 May, 2022

Meeting customer expectations for eCommerce using one-to-one live video shopping

Modern consumers now expect a whole lot more from their online shopping experience than they did in the past. One-to-one live video shopping is the way for retailers to ensure their eCommerce platforms provide a standard of service to match what would be expected from in-store shopping. What is one-to-one live video shopping? One-to-one live […]

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9 May, 2022

Live video shopping: a step by step guide to getting it on your website

In this step-by-step guide we will take you through the process of bringing live video shopping over to your eCommerce platform.

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22 Apr, 2022

Why Online Customer Reviews Matter for your eCommerce Store

Across the web, consumers are more informed than ever before making a purchase. And what normally serves at the tipping point? Customer reviews.

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Livestream eCommerce Livestream Retail omnichannel

Buying golf equipment via Live video shopping – the use case

How do you improve golf sales in a socially distanced retail environment? Here is the use case for improving conversion and Average Order Value via live video shopping. A great way to keep customers engaged and on their game.

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Livestream eCommerce Livestream Retail omnichannel

Live video shopping for a bicycle – the use case

How do you improve cycling sales in a socially distanced retail environment? Here is the use case for improving conversion and Average Order Value via live video shopping. A great pivot for an industry hampered by social distancing.

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14 Jan, 2021

How cycling websites can step up a gear

Another day, another lockdown announcement for the UK. With gyms closed and the days starting to get a little bit lighter, thoughts of many will turn to how to get their cardio hit. In the previous lockdown, bicycle demand hit new heights. It may be slightly different this time, but there is certainly still demand, […]

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Livestream eCommerce omnichannel

How does headless commerce relate to video commerce?

How does headless commerce power the growth of video commerce? Confer With that sits on top of a headless commerce platform – enhancing the customer experience

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Livestream Retail

Footfall recovery updates – new lockdowns impacting commerce

Spikes in Covid 19 infections are evident in the North of England and Scotland. Regional footfall is slipping behind the national average in the East, North & Yorkshire, Scotland and Wales.

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26 Jun, 2020

Instore experts will help retail recover from lockdown

The road to retail recovery isn’t going to be easy for retail. Severely damaged footfall figures results in the need for quality of interaction between retail experts and shoppers rather than packed stores. Human capital is an asset the retailer utilise to help recovery.

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11 Jun, 2020

How to prepare for Social Distancing in Retail

As you prepare for social distancing in retail, what are the three things that you need to consider? This article breaks down the different parts components of setting a profitable distancing strategy

Categories
omnichannel

Live Video commerce delivers differentiation via customer experience

Customer experience can be enhanced using video commerce. You can learn more about customer needs and respond to those needs in real time, bridging the gap between online and retail.

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26 May, 2022

Meeting customer expectations for eCommerce using one-to-one live video shopping

Modern consumers now expect a whole lot more from their online shopping experience than they did in the past. One-to-one live video shopping is the way for retailers to ensure their eCommerce platforms provide a standard of service to match what would be expected from in-store shopping. What is one-to-one live video shopping? One-to-one live […]

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5 May, 2022

One-to-one video shopping: 3 key ways it can transform the online shopping experience

One-to-one video shopping is transforming online shopping, in a rapidly shifting market for eCommerce. But what does one-to-one video shopping have to offer retailers, and how can you make the most of it for your business?

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21 Apr, 2022

What is Virtual Shopping? The Next Big Thing in eCommerce 

Virtual shopping has taken off in recent years as a way for retailers to incorporate the personalised and social customer experience of in-store shopping into their eCommerce platforms.

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Livestream Retail

Building a winning virtual appointments operation in retail

One of the key challenges of live video shopping is operational excellence. Learn how live video shopping enhances virtual appointments operations in retail. Concise guide on what to consider to build a winning team

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22 Apr, 2021

How to Train your Remote Retail Team

Live video shopping requires ongoing training and support for your remote retail team and is the key factor in forging meaningful customer relationships. Your customers interact with this team on a daily, weekly and monthly basis, and for them, they represent your brand.   We have listed a few reasons as to why we think having […]

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26 Feb, 2021

How to Train your Retail Team on Video Calls

Empowering your team with the knowledge and skills required for mastering video commerce is a journey for everyone involved. These five steps will help equip you with the tools needed to coach and build an effective team to build meaningful customer relationships via video.

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8 Nov, 2020

Setting up virtual appointments on your retail website: what to consider

A guide to deploying virtual appointments on your retail website – what to consider and how to enhance the customer experience using video commerce

Categories
Livestream Retail

Setting up virtual appointments on your retail website: what to consider

A guide to deploying virtual appointments on your retail website – what to consider and how to enhance the customer experience using video commerce

Related Articles

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22 Apr, 2021

How to Train your Remote Retail Team

Live video shopping requires ongoing training and support for your remote retail team and is the key factor in forging meaningful customer relationships. Your customers interact with this team on a daily, weekly and monthly basis, and for them, they represent your brand.   We have listed a few reasons as to why we think having […]

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26 Feb, 2021

How to Train your Retail Team on Video Calls

Empowering your team with the knowledge and skills required for mastering video commerce is a journey for everyone involved. These five steps will help equip you with the tools needed to coach and build an effective team to build meaningful customer relationships via video.

image alt

8 Nov, 2020

Building a winning virtual appointments operation in retail

One of the key challenges of live video shopping is operational excellence. Learn how live video shopping enhances virtual appointments operations in retail. Concise guide on what to consider to build a winning team

Categories
Livestream Retail

Virtual appointments and video, what you need to know

Looking to enhance your virtual appointments with video commerce? Explainer on how to integrate virtual appointments and video into your retail shopping experience. Key concepts, Rationale and solutions. Learn more and demo how integrating video commerce fits into your virtual appointment ecosystem.

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26 May, 2022

Meeting customer expectations for eCommerce using one-to-one live video shopping

Modern consumers now expect a whole lot more from their online shopping experience than they did in the past. One-to-one live video shopping is the way for retailers to ensure their eCommerce platforms provide a standard of service to match what would be expected from in-store shopping. What is one-to-one live video shopping? One-to-one live […]

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9 May, 2022

Live video shopping: a step by step guide to getting it on your website

In this step-by-step guide we will take you through the process of bringing live video shopping over to your eCommerce platform.

image alt

5 May, 2022

One-to-one video shopping: 3 key ways it can transform the online shopping experience

One-to-one video shopping is transforming online shopping, in a rapidly shifting market for eCommerce. But what does one-to-one video shopping have to offer retailers, and how can you make the most of it for your business?

Categories
Livestream eCommerce

Planning for the aftermath of Black Friday? Video Commerce will help

We all know demand collapses after Black Friday and recovers slowly. Video Commerce using live shopping provides a way to recover demand fast.

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14 Mar, 2022

Deploy live video calls in minutes with Confer With Little

Whether you want a quick to market solution or wish to experiment with live video calls before committing to a full integration, Confer With Little may be for you.