What is Clienteling and Why it Matters in 2023

How Confer With Works

What is clienteling and why does it matter in 2021? For years, retailers have established meaningful customer relationships by using data-driven tools. Find out why it remains important during shop closures and COVID-19.

What is Phygital? The Future of Retail

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Phygital – a contradictory marriage of physical and digital that will undoubtedly transform the way we shop. In this article, we uncover what it means, its impact on retail and why brands should follow suit.

Virtual Clienteling: How to Keep Luxury eCommerce Exquisite

luxury

For decades, luxury retailers have embraced clients with bespoke experiences and personalised suggestions that encapsulated their brand’s utmost passion and style. To achieve this, personal stylists would deliver clienteling services to embody the luxury customer experience. However, replicating virtual clienteling services is complex in nature; D2C brands must uphold core values in their digital strategy. From delivering a personable and unforgettable journey, to keeping […]

Will one-to-one live video shopping work for my brand?

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With one-to-one live video shopping taking the world of eCommerce by storm, would it work for your brand? Well don’t worry, one-to-one video shopping has the potential to transform digital retail for a wide range of different products and brands.