Navigating the complexities of international commerce requires tools that understand diversity. As we venture into 2024 and beyond, it’s essential to future-proof your Video Commerce operations. Our Multi-Language feature in Video Commerce can help you do just that. Here’s why why opting for a Multi-Language feature in video commerce is essential. The Future of […]
Redefining Live Calls: The Power of Full Inventory Access for the Hyper-Competitive eCommerce Landscape of 2024 and Beyond
Bridging the Gap between Physical and Digital Commerce Seamless Inventory Integration in eCommerce is a constant need in our ever-changing landscape. Discover how Confer With ensures that brand ambassadors have detailed product information right when they need it. Discover how Confer With ensures that your brand ambassadors have every product detail they need at their […]
Introduction Using analytics in live video shopping (What is live video shopping?) has emerged as a powerful new way to sell products online. It allows businesses to connect with customers in real time and answer their questions about products, build relationships, and close deals. One of the most important aspects of live video shopping is […]
The customer journey in a 1-2-1 live shopping session is more than just a transaction—it’s a goldmine for advanced tracking and data-driven insights, shaping the future of your eCommerce strategy. As we look forward to a future dominated by Video Commerce, understanding insights form live video interaction will be invaluable for both video strategy, but […]
The eCommerce landscape has been facing its share of challenges, especially in the years 2022 and 2023. It’s time for strategic innovation in eCommerce, aimed at overcoming flat growth and paving the way for a more robust future.
Confer With was recognized as a Representative Vendor in the 2023 report Confer With, an emerging provider of live commerce solutions, is pleased to announce its inclusion in the Gartner Market Guide for Live Commerce in Retail, published on August 29, 2023 by Kelsie Marian. The report evaluates the live commerce landscape in the retail industry […]
The appliance industry is constantly evolving: from basic washing machines and kettles to high-spec fridges and vacuum cleaners. So, as new technologies emerge, brands must adapt to meet the changing needs of their customers. A new way for appliance brands to communicate with their consumers is conversational commerce. This enables them to connect with customers in real-time through […]
Struggling with denied camera or microphone permissions during your video shopping experience? Follow our simple guide to resetting permissions and ensure a smooth video call with the brand ambassador. Happy shopping!
In the beauty sector, providing a personalised and unique experience for customers is paramount in fostering brand loyalty and driving sales; the biggest innovators are using video experiences. By creating a video shopping experience for each customer, beauty brands can showcase their products and services in a way that aligns with the customer’s preferences and […]
Live video shopping has transformed the way brands and retailers engage with customers, offering a personalised and interactive online retail experience. To ensure customer satisfaction and capitalise on this emerging trend, integrating Net Promoter Score (NPS) surveys and metrics can be a game-changer. This article will cover the following: Understanding NPS in the context […]