Categories
Future of Retail

What is Phygital? The Future of Retail

Phygital – a contradictory marriage of physical and digital that will undoubtedly transform the way we shop. In this article, we uncover what it means, its impact on retail and why brands should follow suit.

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10 Jun, 2021

How Phygital Retail Supports The New Digital Consumer

How can phygital retail support the new digital consumer? Throughout the pandemic, the use of digital services rose to record levels, but this dramatic push was influenced by the heavy physical restrictions in place. As restrictions ease in 2021 and digital consumers have the option to switch again – what will happen? Will they stay […]

Categories
Livestream eCommerce omnichannel

Five Tips for Selling More On Video Calls 

Increase your video call sales by following our 5 step guide.

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1 Dec, 2022

How To 2023 Proof Your eCommerce Business

Find out how you can recession-proof your eCommerce business with our top three tactics in preparation for 2023.

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11 Oct, 2022

Live 1-2-1 vs 2-way Video: Which One is the Real Future of Retail?

“At work, 38 percent of respondents favor video calls when collaborating with their team or customers on an important project.” – Business Wire Although it may appear that live 1-2-1 video shopping and 2-way video are merely synonyms for each other, that couldn’t be further from the truth. In fact, they differ greatly when it […]

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4 Oct, 2022

Confer With Payments: The Latest Innovation to Ensure Customers Complete Their Purchases (and How Yours Can Too)

Picture this: 100 people enter your store and all of them head to the till to check out; only 30 of those customers actually complete their purchase. The rest leave their items at the till with no explanation. Now, you wouldn’t want this to happen in your physical store, so why let it happen on […]

Categories
Future of Retail

Virtual Clienteling: How to Keep Luxury eCommerce Exquisite

For decades, luxury retailers have embraced clients with bespoke experiences and personalised suggestions that encapsulated their brand’s utmost passion and style. To achieve this, personal stylists would deliver clienteling services to embody the luxury customer experience. However, replicating virtual clienteling services is complex in nature; D2C brands must uphold core values in their digital strategy. From delivering a personable and unforgettable journey, to keeping […]

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18 May, 2021

How Conversational Commerce Supports Clienteling

Throughout lockdown, online shopping had been the saving grace for many retailers. A year on from the start of the UK lockdown, eCommerce sales accounted for 34.7% of all retailing for March 2021. Meanwhile, there are fewer customers entering brick-and-mortar stores, which has won over those lost consumers online. This has prompted brands to rethink their existing eCommerce system and digitise the shopping experience that wins customers but leads […]

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25 Mar, 2021

Why Retailers Should Invest in Virtual Clienteling

Virtual clienteling is redefining customer service and retailers should be reinventing their strategies to stay ahead of the curve. Here’s 5 reasons why virtual clienteling is important.

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4 Feb, 2021

What is Clienteling and Why it Matters in 2021

What is clienteling and why does it matter in 2021? For years, retailers have established meaningful customer relationships by using data-driven tools. Find out why it remains important during shop closures and COVID-19.

Categories
omnichannel

Will one-to-one live video shopping work for my brand?

With one-to-one live video shopping taking the world of eCommerce by storm, would it work for your brand? Well don’t worry, one-to-one video shopping has the potential to transform digital retail for a wide range of different products and brands.

Related Articles

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11 Oct, 2022

Live 1-2-1 vs 2-way Video: Which One is the Real Future of Retail?

“At work, 38 percent of respondents favor video calls when collaborating with their team or customers on an important project.” – Business Wire Although it may appear that live 1-2-1 video shopping and 2-way video are merely synonyms for each other, that couldn’t be further from the truth. In fact, they differ greatly when it […]

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29 May, 2022

One-to-one vs one-to-many live video shopping

With live video shopping now taking eCommerce by storm, you may have heard about “one-to-one” and “one-to many” and been left wondering what these terms actually mean? Lets talk about the difference between one-to-one and one-to-many, how to use them and which one would be better suited for your business.

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21 Apr, 2022

What is Virtual Shopping? The Next Big Thing in eCommerce 

Virtual shopping has taken off in recent years as a way for retailers to incorporate the personalised and social customer experience of in-store shopping into their eCommerce platforms.

Categories
omnichannel

The Evolution of Video Shopping Software – where do you fit?

Video shopping has evolved across three stages, with the most immersive being connected video commerce. Where do you find yourself among the three stages?

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1 Dec, 2022

How To 2023 Proof Your eCommerce Business

Find out how you can recession-proof your eCommerce business with our top three tactics in preparation for 2023.

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16 Nov, 2022

How Much Daily Traffic are Online Retailers Missing Out On?

The number one reason people shop online is because they can shop 24/7 – Smart Insights  Question: When do you think your retail store’s busiest hours are? Answer: It’s not in the morning just before work, it’s not even when most people are taking their lunch break. It’s actually when the average 9-5 ‘workday’ is […]

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7 Nov, 2022

Confer With October Highlights

Marking the start of Q4, our live 1-2-1 video shopping platform has welcomed onboard a real mix of innovative companies, and with this update we wanted to share just a snippet of our successes with you. From a leading homeware designer to a Manchester-owned men’s fashion business launching live video shopping, to interviewing some of […]

Categories
omnichannel

Getting your team ready for one-to-one live video shopping

Are you looking towards live video shopping as the way to take your eCommerce platform to the next level? If so you may be wondering what it takes to get your sales team ready to provide this exciting new service.

Related Articles

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1 Dec, 2022

How To 2023 Proof Your eCommerce Business

Find out how you can recession-proof your eCommerce business with our top three tactics in preparation for 2023.

image alt

7 Nov, 2022

Confer With October Highlights

Marking the start of Q4, our live 1-2-1 video shopping platform has welcomed onboard a real mix of innovative companies, and with this update we wanted to share just a snippet of our successes with you. From a leading homeware designer to a Manchester-owned men’s fashion business launching live video shopping, to interviewing some of […]

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1 Nov, 2022

Where We’ve Been, and What We’ve Learnt

Hi! My name is Finn Campbell, and I am a Sales Representative at Confer With. You may have heard me speaking to your managers and CEOs, or even seen my introduction on LinkedIn (which by the way, has the most reactions out of ALL our posts, so you might want to check it out here). But […]

Categories
omnichannel

One-to-one vs one-to-many live video shopping

With live video shopping now taking eCommerce by storm, you may have heard about “one-to-one” and “one-to many” and been left wondering what these terms actually mean? Lets talk about the difference between one-to-one and one-to-many, how to use them and which one would be better suited for your business.

Related Articles

image alt

11 Oct, 2022

Live 1-2-1 vs 2-way Video: Which One is the Real Future of Retail?

“At work, 38 percent of respondents favor video calls when collaborating with their team or customers on an important project.” – Business Wire Although it may appear that live 1-2-1 video shopping and 2-way video are merely synonyms for each other, that couldn’t be further from the truth. In fact, they differ greatly when it […]

image alt

11 Aug, 2022

Will one-to-one live video shopping work for my brand?

With one-to-one live video shopping taking the world of eCommerce by storm, would it work for your brand? Well don’t worry, one-to-one video shopping has the potential to transform digital retail for a wide range of different products and brands.

image alt

21 Apr, 2022

What is Virtual Shopping? The Next Big Thing in eCommerce 

Virtual shopping has taken off in recent years as a way for retailers to incorporate the personalised and social customer experience of in-store shopping into their eCommerce platforms.

Categories
omnichannel

Meeting customer expectations for eCommerce using one-to-one live video shopping

Modern consumers now expect a whole lot more from their online shopping experience than they did in the past. One-to-one live video shopping is the way for retailers to ensure their eCommerce platforms provide a standard of service to match what would be expected from in-store shopping. What is one-to-one live video shopping? One-to-one live […]

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Categories
E-commerce Innovation omnichannel

Why Live Video Shopping is the Answer to Ecommerce Personalisation

eCommerce personalisation is at the forefront of any online strategy. And with many platforms that sit on mountains of data, it is advised to tailor experiences to your segmented audiences. However, if you are an eCommerce platform looking to offer hyper-personalisation and a truly unique approach then live video shopping is your answer.

Related Articles

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1 Dec, 2022

How To 2023 Proof Your eCommerce Business

Find out how you can recession-proof your eCommerce business with our top three tactics in preparation for 2023.

image alt

7 Nov, 2022

Confer With October Highlights

Marking the start of Q4, our live 1-2-1 video shopping platform has welcomed onboard a real mix of innovative companies, and with this update we wanted to share just a snippet of our successes with you. From a leading homeware designer to a Manchester-owned men’s fashion business launching live video shopping, to interviewing some of […]

image alt

1 Nov, 2022

Where We’ve Been, and What We’ve Learnt

Hi! My name is Finn Campbell, and I am a Sales Representative at Confer With. You may have heard me speaking to your managers and CEOs, or even seen my introduction on LinkedIn (which by the way, has the most reactions out of ALL our posts, so you might want to check it out here). But […]

Categories
omnichannel

Live video shopping: a step by step guide to getting it on your website

In this step-by-step guide we will take you through the process of bringing live video shopping over to your eCommerce platform.

Related Articles

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1 Dec, 2022

How To 2023 Proof Your eCommerce Business

Find out how you can recession-proof your eCommerce business with our top three tactics in preparation for 2023.

image alt

7 Nov, 2022

Confer With October Highlights

Marking the start of Q4, our live 1-2-1 video shopping platform has welcomed onboard a real mix of innovative companies, and with this update we wanted to share just a snippet of our successes with you. From a leading homeware designer to a Manchester-owned men’s fashion business launching live video shopping, to interviewing some of […]

image alt

1 Nov, 2022

Where We’ve Been, and What We’ve Learnt

Hi! My name is Finn Campbell, and I am a Sales Representative at Confer With. You may have heard me speaking to your managers and CEOs, or even seen my introduction on LinkedIn (which by the way, has the most reactions out of ALL our posts, so you might want to check it out here). But […]