Confer With at Figaro Digital – The Future of Beauty Retail is Video Commerce
Confer With joined Figaro Digital to discuss the latest digital marketing tips and trends in the beauty industry. Our CEO Serge Milbank talks how beauty retailers can engage with customers via online video and how to supercharge conversions.
How to Train your Retail Team on Video Calls
Empowering your team with the knowledge and skills required for mastering video commerce is a journey for everyone involved. These six steps will help equip you with the tools needed to coach and build an effective team to build meaningful customer relationships via video.
Buying Furniture via Live Video Shopping – The Use Case
How do you improve furniture sales in a socially distanced retail environment? Here is the use case for improving conversion and average order value via live video shopping.
How to Increase Customer Engagement Using Video
Since the explosion of digital dialogue, customer engagement has been more important than ever to a company’s survival in the modern world. Yet it remains one of the hardest things for companies to grasp.
How to Increase Average Order Value on Shopify
Increasing your average order value on Shopify goes beyond seasonal promotions. Learn how to combine data, customer understanding and user experience to improve average order value
How Live Video Shopping Improves Customer Satisfaction
Through engaging with the customer via a face-to-face interaction, experts are able to cater to the needs of the customer. Clear communication is able to be transferred, mirroring that of the interaction in physical stores.
Video Commerce and Chatbots – Why Not Blend the Two?
Chatbots help improve efficiency and drive down costs, however, lack of human interaction means lost opportunities. Find out how video commerce can help create meaningful customer relationships today
Why Live Stream Shopping is Great Omnichannel Marketing
Omnichannel marketing removes barriers. Live stream shopping builds bridges between the virtual and physical space. Find out how your business and customers can benefit from creating a meaningful shopping experience
Creating a Great Customer Experience for Video Commerce
Brands are increasingly converting to the likes of video commerce and live-streaming to interact and respond to customer’s needs. Through this new approach to omnichannel, video commerce has helped give customers what they want – human interaction.
What is Clienteling and Why it Matters in 2021
What is clienteling and why does it matter in 2021? For years, retailers have established meaningful customer relationships by using data-driven tools. Find out why it remains important during shop closures and COVID-19.
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