Livestream Shopping Knowledge base

Livestream Shopping is a new way to shop – its the bridge between retail and online. Here we explore how instore video streamed live to shoppers can be used to help shoppers find what they need better and retailers to be more effective for their customers.

Virtual Clienteling and Luxury Retail

Virtual Clienteling: How to Keep Luxury eCommerce Exquisite

For decades, luxury retailers have embraced clients with bespoke experiences and personalised suggestions that encapsulated the brand’s utmost passion and style. To achieve this, personal stylists would deliver clienteling services to embody the luxury customer experience. However, replicating virtual clienteling services is complex in nature. D2C brands must uphold core values in their digital strategy. From delivering a personable and unforgettable journey, to keeping […]

Virtual appointments for retail

Virtual Appointments: Transforming Online Retail With Our Matching Feature

Confer With has revolutionised the way in which brands interact with their customers through live video shopping. By allowing customers to book appointments, the expert is able to personalise the experience, based on the information they already have. This leads to several vital outcomes, such as higher conversion rates, and a higher rate of satisfaction.   With our appointments booking feature, […]

The Conversion Rate Game Changer: The Virtual Shared Basket

How can the virtual shared basket power 10x conversions Online Cart abandonment is a growing worry among the retail industry. Confer With aims to power conversions through its core feature – the virtual shared basket. It now offers them an opportunity to collectively tailor the basket and products to their needs and wants, together, with […]

product feature showcasing suggestions

How Confer With are Changing the eCommerce Game with the Suggestions Feature

Confer With has revolutionised the way that online brands interact with their customers through live video shopping. To help bridge the gap between physical and digital, our suggestions feature enables virtual retail teams with tools to upsell, down-sell, and cross-sell straight from the recommendation engine. There is an overwhelming demand for online retailers to replicate in-store interactions. Customers are […]

customer being immersed in immersive demonstration tools to power ecommerce

Transforming eCommerce With Our Immersion Tools

Confer With has disrupted and transformed the way online brands can connect to their customers via live video shopping. Here we talk about our demonstration feature which empowers retail teams to display imagery, video and product specifications from their entire product inventory. Since the birth of the pandemic, the announcement of store closures and social […]

the new digital consumer experiencing phygital retail

How Phygital Retail Supports The New Digital Consumer

How can phygital retail support the new digital consumer? Throughout the pandemic, the use of digital services rose to record levels, but this dramatic push was influenced by the heavy physical restrictions in place. As restrictions ease in 2021 and digital consumers have the option to switch again – what will happen? Will they stay […]

Why Gamification is Important for Ecommerce: The Future of Retail

ECommerce and Gamification   Online shopping is boring. And it has been for some time. The result often leads to a short duration time per user roughly equating to a two-minute session. In that time, it is incredibly difficult to capture, engage and convert a potential customer’s intent. The lack of retention continues to rise across the retail industry and the […]

what is headless commerce

The Top 5 Benefits of Headless Commerce

Headless commerce opens opportunities for eCommerce stores to get creative without back-office constraints. In a previous article (which we’d love for you to check out!) we spoke about how live video shopping is a great headless commerce tool to drive revenue through digital touchpoints and how it leverages data to operate a fully immersive store […]

Loading…

Something went wrong. Please refresh the page and/or try again.