Categories
Livestream Retail

Instore experts will help retail recover from lockdown

The road to retail recovery isn’t going to be easy for retail. Severely damaged footfall figures results in the need for quality of interaction between retail experts and shoppers rather than packed stores. Human capital is an asset the retailer utilise to help recovery.

Related Articles

image alt

18 May, 2021

How Conversational Commerce Supports Clienteling

Throughout lockdown, online shopping had been the saving grace for many retailers. A year on from the start of the UK lockdown, eCommerce sales accounted for 34.7% of all retailing for March 2021. Meanwhile, there are fewer customers entering brick-and-mortar stores, which has won over those lost consumers online. This has prompted brands to rethink their existing eCommerce system and digitise the shopping experience that wins customers but leads […]

image alt

7 May, 2021

Virtual Shopping – Everything You Need To Know

As we emerge from lockdown to revitalise the high-street there is no denying shopping habits have changed. From being glued to mobile devices at home, making impulse purchases and living a far more digitised life, the experience of in-store shopping is now being reflected online too. And while fewer consumers are shopping in the high-street, virtual shopping combines the best elements of online shopping and […]

image alt

25 Mar, 2021

Why Retailers Should Invest in Virtual Clienteling

Virtual clienteling is redefining customer service and retailers should be reinventing their strategies to stay ahead of the curve. Here’s 5 reasons why virtual clienteling is important.

Categories
Livestream Retail

What is footfall?

What are the various ways to define footfall and what are the decisions made in the back of footfall changes. The implications of the COVID-19 lockdown on footfall are discussed.

Related Articles

image alt

17 Dec, 2020

Footfall recovery updates – new lockdowns impacting commerce

Spikes in Covid 19 infections are evident in the North of England and Scotland. Regional footfall is slipping behind the national average in the East, North & Yorkshire, Scotland and Wales.

image alt

16 Jun, 2020

News roundup – Retail reopening after lockdown

After 84 days of lockdown, non-essential retail stores are opening reopening to the great relief of shoppers and retailers alike. Here is roundup of essential news and analysis we have seen in the last 24 hours:

Categories
Livestream eCommerce

What is Average Order Value or AOV?

Here is a a usable definition of average order value and how it relates to e-commerce. Find out why it matters so much and what outcomes you can affect.

Related Articles

image alt

27 Apr, 2021

Buying Watches via Live Video Shopping – The Use Case

How do you improve watch sales in a socially distanced retail environment? Here is the use case for improving conversion and average order value via live video shopping.

image alt

10 Mar, 2021

Mobile Phone Use Case – How to Sell via Video Shopping

How do you enrich mobile phone selling in a digitised environment? This use case demonstrates how Confer With can help improve conversion rates and average order value for your business.

image alt

24 Feb, 2021

Buying Furniture via Live Video Shopping – The Use Case

How do you improve furniture sales in a socially distanced retail environment? Here is the use case for improving conversion and average order value via live video shopping.

Categories
Livestream eCommerce

Defining conversion in eCommerce

What is a conversion rate? A Conversion rate is the number of conversions divided by the number of visitors to a website. Generally expressed as a percentage. For example, you might say I have a website conversion rate of 5% – which means of every 100 visitors you have to your website, 5 convert.

Related Articles

image alt

21 Jun, 2021

Transforming eCommerce With Our Immersion Tools

Confer With has disrupted and transformed the way online brands can connect to their customers via live video shopping. Here we talk about our demonstration feature which empowers retail teams to display imagery, video and product specifications from their entire product inventory. Since the birth of the pandemic, the announcement of store closures and social […]

image alt

27 Apr, 2021

Buying Watches via Live Video Shopping – The Use Case

How do you improve watch sales in a socially distanced retail environment? Here is the use case for improving conversion and average order value via live video shopping.

image alt

6 Apr, 2021

Guide to Improving Ecommerce Conversion Rates

It’s no secret that eCommerce conversion rates sit low. But we are here to change that. The first step is to identify those underlying factors of why your conversion rates are falling flat, and what we can do to improve those rates for the long-term. Here, we explore some examples of how you can improve […]

Categories
Livestream Retail

News roundup – Retail reopening after lockdown

After 84 days of lockdown, non-essential retail stores are opening reopening to the great relief of shoppers and retailers alike. Here is roundup of essential news and analysis we have seen in the last 24 hours:

Related Articles

Categories
Livestream Retail

How to prepare for Social Distancing in Retail

As you prepare for social distancing in retail, what are the three things that you need to consider? This article breaks down the different parts components of setting a profitable distancing strategy

Related Articles

image alt

27 Apr, 2021

Buying Watches via Live Video Shopping – The Use Case

How do you improve watch sales in a socially distanced retail environment? Here is the use case for improving conversion and average order value via live video shopping.

image alt

23 Mar, 2021

Technology Use Case – How to Sell via Live Video Shopping

How can you sell high consideration technology products online? Find out in this use case.

image alt

15 Mar, 2021

Property Use Case – How to Sell via Video Commerce

How can you sell property online? In this use case we talk how Confer With can help estate agents engage with their customers online.

Categories
Livestream Retail

Clienteling – the New Approach to Retail

Clienteling is a methodology used in retail to establish and deepen relationships with important customers over time. Here are the key elements of the methodology that need to be considered

Related Articles

image alt

18 May, 2021

How Conversational Commerce Supports Clienteling

Throughout lockdown, online shopping had been the saving grace for many retailers. A year on from the start of the UK lockdown, eCommerce sales accounted for 34.7% of all retailing for March 2021. Meanwhile, there are fewer customers entering brick-and-mortar stores, which has won over those lost consumers online. This has prompted brands to rethink their existing eCommerce system and digitise the shopping experience that wins customers but leads […]

image alt

7 May, 2021

Virtual Shopping – Everything You Need To Know

As we emerge from lockdown to revitalise the high-street there is no denying shopping habits have changed. From being glued to mobile devices at home, making impulse purchases and living a far more digitised life, the experience of in-store shopping is now being reflected online too. And while fewer consumers are shopping in the high-street, virtual shopping combines the best elements of online shopping and […]

image alt

25 Mar, 2021

Why Retailers Should Invest in Virtual Clienteling

Virtual clienteling is redefining customer service and retailers should be reinventing their strategies to stay ahead of the curve. Here’s 5 reasons why virtual clienteling is important.

Categories
Livestream Retail

What is Confer With and how does it relate to retail?

Let’s start with a definition of confer with….. Everybody knows the term. It might conjure up visions of judges conferring about a result in the olympics, experts discussing an issue to get some form of clarification. The Cambridge dictionary has the following definition:

Related Articles